Job Summary
As a Total Rewards Assistant, you will support the delivery of global compensation and benefits services within a shared services environment. You will work closely with Total Rewards colleagues, HR Business Partners, and external vendors to ensure accurate and timely execution of reward-related activities. This role is ideal for someone early in their Total Rewards career, with strong attention to detail and a passion for service excellence.
Key responsibilities in your role include:
Total Rewards Service Delivery & Continues improvement
Act as the first point of contact for employee queries related to compensation, benefits, and recognition programs, ensuring request are resolved efficiently
Support the administration of global reward programs including annual compensation review & incentive plans
Support benefit administration
Support the completion of Annual Survey submissions according to participation deadlines
Assist with various Total Reward projects, including administration of new programs or initiatives, such as annual reviews or benefit renewals
Maintain benefit data, including recognition and incentive payments in relevant systems (Workday, payroll, etc)
Help drive the communication and education of compensation and benefits programs to ensure employees understand their total rewards offerings.
Documentation & Knowledge Management: Create, update, and manage knowledge bases, process documentation, and collateral to enable direct access to information and systems for colleagues.
Data & System Management: Work with HRIS teams to maintain accurate compensation and rewards data, perform quality checks, and identify areas for improvement.
Raise and track purchase orders for Total Rewards-related spend in SAP
Delivery of agreed Total Rewards support services in a reliable, consistent and compliant manner, working with your colleagues to deliver a high quality and responsive level of customer service as measured by colleagues’ rating of customer service
With your team, the rest of the HR Service Delivery team, and your colleagues in CBS, support and participate in a culture of customer centricity in the drive for continuous improvement for the Total Rewards service function, using service performance data to identify opportunities for improvement and supporting their implementation when necessary.
Help drive the communication and education of compensation and benefits programs to ensure employees understand their total rewards offerings.
What we are looking for in our successful candidates:
Degree in Human Resources Management, Business Administration or a related field
Previous experience or exposure to Human Resources, People Services, HR Operations, Compensation & Benefits, or a similar environment would be advantageous
Strong communication skills, with the ability to adapt to different audiences and stakeholders
Good Excel skills and confidence working with data; experience with HRIS platforms or total rewards management systems would be advantageous
A customer-first mindset aligned with our “forever caring” brand
Ability to prioritise and manage a variety of requests
Ability to work effectively in an environment of change and ambiguity
Strong attention to detail and accuracy
An “own it” mindset and willingness to learn
Strong teamwork and collaboration skills
Language skills required
Good written and spoken English is essential.
What you can expect:
We will be providing induction and training period to engage you in everything that Convatec represents for our patients, customers and employees and to upskill you in all the tools and systems you will leverage to deliver successful in this role.
You will be joining a Global Rewards team, with opportunities to grow, within reward or wider HR services.
Working Conditions
Hybrid Working Model - 1 day a week in the office
Fixed-Term Contract - 6-Month Duration
Ready to join us?
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