About the Role
We are looking for an experienced Implementation Manager to lead the global rollout of Convatec’s background screening programme. This role will be responsible for driving the successful implementation of a new global background check process across multiple countries, ensuring consistent execution, stakeholder readiness, and a controlled transition into business-as-usual operations.
Working in partnership with HR, Talent Acquisition, Workday, Employee Relations, Legal, Risk Management, Procurement, country stakeholders, and an external screening provider, you will coordinate all aspects of implementation from process design and requirements gathering through to testing, go-live, stabilisation, and operational handover.
This is a highly visible role requiring strong programme delivery skills, global stakeholder management experience, and hands-on expertise implementing enterprise background screening solutions across complex, multi-country environments.
Success in this role will be measured through on-time country launches, effective risk management, audit-ready documentation, stakeholder adoption, and a seamless transition to operational ownership.
This is a 6 months fixed-term contract.
Key Responsibilities
Implementation & Programme Delivery
Lead the end-to-end implementation and global rollout of Convatec’s background screening programme across multiple countries and regions.
Develop and manage implementation plans, governance forums, milestones, dependencies, risks, and delivery timelines.
Coordinate implementation activities across internal teams, country stakeholders, Workday teams, and the selected screening provider.
Ensure all countries are operationally ready for launch, with appropriate processes, controls, and support mechanisms in place.
Process Design & Operational Readiness
Define, document, and maintain end-to-end operating processes, including workflows, roles and responsibilities, decision points, escalation paths, and exception handling.
Facilitate implementation workshops and requirements sessions with global and local stakeholders.
Translate business requirements into clearly documented build and configuration requirements for vendor and technology teams.
Establish readiness criteria and support testing, validation, and deployment activities across participating countries.
Stakeholder Management
Build strong partnerships across HR, Talent Acquisition, Employee Relations, Legal, Risk Management, Procurement, Workday, and regional leadership teams.
Partner closely with the CBS Process Owner to ensure operational readiness and sustainable long-term ownership.
Drive alignment on process decisions, country requirements, policy interpretation, and implementation priorities.
Provide regular updates on programme status, readiness, risks, issues, and key decisions to project leadership and governance forums.
Vendor & Risk Management
Act as the primary day-to-day implementation lead for the background screening vendor.
Monitor vendor deliverables, timelines, testing outcomes, and issue resolution activities.
Identify and proactively manage implementation risks, process gaps, defects, and country-specific challenges.
Escalate unresolved issues and critical decisions to programme sponsors and workstream leaders where required.
Go-Live & Transition
Coordinate go-live activities and post-launch stabilisation support across all participating markets.
Oversee defect triage, issue resolution, and readiness tracking during deployment.
Support knowledge transfer, documentation, and transition plans to ensure successful handover into business-as-usual operations.
Partner with change and communications stakeholders to support training, adoption, and stakeholder readiness activities.
Authority
Recommend process improvements, implementation approaches, readiness activities, and risk mitigation actions for approval by business owners.
Coordinate delivery across multiple workstreams and stakeholder groups to…