The Opportunity
Every application tells a story, and behind every successful admissions cycle is a team committed to accuracy, service, and operational excellence. As an Admissions Operations Specialist in Cornell University's Undergraduate Admissions Office (UAO), you will play a vital role in supporting prospective students from around the world by processing application materials, maintaining data integrity, supporting international admissions operations, and providing exceptional service to applicants, families, and school counselors.
This position is ideal for someone who enjoys working in a high-volume, deadline-driven environment, has strong attention to detail, and takes pride in handling sensitive information with accuracy and confidentiality.
Responsibilities:
Process undergraduate application materials and supporting documents for first-year and transfer applicants
Review, analyze, enter, and maintain applicant data in admissions systems
Review transcripts and other educational documents to determine whether materials meet application requirements, verifying the accuracy and completeness of application records and admissions checklists
Reconcile data discrepancies and support data quality initiatives within admissions systems.
Maintain the confidentiality and integrity of student records and admissions data
Assist with administrative processes related to international student enrollment: support review of financial documentation submitted by admitted international students
Serve as a Designated School Official (DSO) upon completion of required training, managing international student records and supporting compliance with federal immigration regulations
Communicate with students regarding admissions, enrollment, and financial aid-related questions, resolving routine issues and appropriately escalating complex concerns
Collaborate with campus partners to support international student enrollment
Provide guidance on admissions procedures, application requirements, deadlines, and applicant portal navigation, delivering professional, patient, and service-oriented support throughout the admissions cycle
Support process improvement efforts and help identify data quality issues within admissions systems
Please note: Submission of both a cover letter and resume is required for consideration for this position.
About Unit
The Undergraduate Admissions Office (UAO) provides leadership for prospect management, student recruitment and communication, admissions social media, application processing, the prospective student visit experience, yield strategy and coordination, market research, long-range planning, and admissions volunteer engagement. UAO also directs university-wide enrollment efforts for special populations, including the recruitment, selection, and enrollment of underrepresented students and international students.
What We Need
Associate’s degree and 2–4 years of relevant experience, or an equivalent combination of education and experience
Exceptional organizational and time management skills
Professional demeanor, excellent communication skills, both oral and written
Demonstrated experience working in a high volume/high pressure environment is strongly preferred
Experience handling sensitive and confidential information with professionalism and discretion
If you have all those things, great ! We have a few more things that we would prefer you to have, but it’s ok if you don’t .
Experience with educational systems and documents, transcripts and working with sensitive and confidential information
Knowledge of Slate (CRM), PeopleSoft (SIS), SharePoint, Microsoft Office Suite, and Google Docs
Rewards and Benefits
This position follows a hybrid work arrangement. During the initial onboarding and training period, the successful candidate should expect to work primarily on campus. Following training, a hybrid schedule will be established in partnership with the…