The Cornell Cooperative Extension Sullivan County Ag & Food Systems Program Assistant provides administrative, marketing, customer service, and operational support for Cornell Cooperative Extension Sullivan County’s & Food Systems, Sullivan Fresh, and Taste NY programs. Responsibilities include communications and outreach, program and event support, inventory and e-commerce operations, bilingual Spanish-language assistance, and coordination with staff, farmers, vendors, community partners, and program participants.
General Ag & Food Systems Communications and Administrative Support:
Responsibilities include supporting outreach and marketing efforts through website updates, social media content, advertising, and the development and distribution of print and digital materials, including flyers, newsletters, emails, articles, press releases, and promotional Ag resources using established templates and platforms such as Canva. The position also assists with multimedia projects, including educational videos and other digital communications that support Ag & Food Systems outreach and engagement.
Additional responsibilities include supporting educational programs and community events through participant registration, material preparation, event logistics, and setup. The position also provides administrative and operational support, including fiscal recordkeeping, data collection, program reporting, and maintaining program records and business systems.
Responsibilities also include translating program materials and communications into Spanish and utilizing bilingual Spanish-language skills to communicate with and assist program participants, community members, customers, and partners.
Sullivan Fresh Program:
The Program Assistant supports the operation of Sullivan Fresh farmers markets and mobile markets through customer service, sales, inventory management, product transportation, merchandising, and market setup and breakdown. Responsibilities include promoting market programs, assisting customers, operating point-of-sale systems, processing transactions, maintaining records, and supporting reporting requirements. The position also assists with loading, unloading, product handling, equipment maintenance, and safe operation of the mobile market vehicle while following established food safety and sanitation procedures.
Taste NY Program:
The Program Assistant also provides operational support for the Taste NY Program.
Operations, Inventory & Customer Service:
Responsibilities include supporting daily retail and e-commerce operations by processing customer orders, coordinating shipping and fulfillment, providing customer service, processing refunds, and escalating complex issues as needed. Duties also include receiving and inspecting products, maintaining inventory and loss records, conducting inventory counts, organizing storage areas, monitoring stock levels, and supporting general recordkeeping to ensure accurate inventory management, and assisting in database entry and review to ensure vendor records and paperwork stay up to date.
Marketing, Website & Communications Support:
Responsibilities include maintaining website product listings, supporting online sales operations, conducting product and vendor research, assisting with content creation and basic SEO, and preparing information for internal and public use. Duties may also include product photography, basic photo editing, graphic design, blog and marketing content development, and professional communication with customers, vendors, and partners.
Required Qualifications:
Associate’s Degree or equivalent education. GED/High School Diploma plus one (1) year of transferable program or functional experience may substitute.
Ability to communicate effectively in English and Spanish through verbal, written, electronic, and visual communication methods.
One (1) year of experience in administrative support, customer service, communications, marketing, retail operations, program support, or…