Student & Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellbeing, connection and belonging, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad.
Campus Life Enterprise Services (CLES) is the primary revenue-generating unit within Student and Campus Life, inclusive of Cornell Dining, Cornell Catering, Housing and Residential Life, Conference and Event Services, The Cornell Store(s), and a dedicated CLES Marketing and Communications team. CLES is a large campus-wide organization, with an annual budget of approximately $230 million and employs over 800 regular (union and non-union) staff members and over 800 contingent and student employees to successfully operate its broad-ranging business operations.
The Finance and Business Performance Manager serves as the financial and business advisor for Cornell Dining and Conference & Event Services (CES), providing strategic financial leadership, operational analysis, and business performance support in partnership with the Director of Enterprise Finance & Administration and unit leadership. This position is responsible for overseeing the financial planning, budgeting, forecasting, reporting, and performance management processes for Cornell Dining, a complex auxiliary enterprise with approximately $90 million in annual revenue and operations spanning approximately 30 dining locations, as well as CES operations with an annual budget of approximately $500,000. The role partners closely with operational leaders to evaluate business performance, identify opportunities for revenue growth and operational efficiency, and support informed decision making that advances both financial sustainability and the student-centered mission of Student and Campus Life.
The Finance and Business Performance Manager serves as a key liaison between unit leadership, the Student and Campus Life Financial Transaction Center (FTC), the Treasurer's Office, University Audit, and other campus stakeholders to ensure financial integrity, compliance with university policies, accurate financial reporting, and effective stewardship of resources. Through ongoing financial analysis, forecasting, business intelligence, and performance monitoring, this position provides operational and business recommendations that support organizational strategy, operational effectiveness, and long-range financial planning. In addition, the position oversees meal plan administration, financial controls, business analytics, and operational reporting while supervising staff and fostering a culture of accountability, continuous improvement, collaboration, and customer service excellence.
Success Factors:
Cultivate strong relationships with key partners using strong customer service skills and managing multiple priorities
Be forward thinking, collaborative and embrace new challenges while helping to enhance and leverage effective business analytical reporting tools, techniques and procedures
Demonstrate a high-level of organizational skills that prioritize efficiency, accuracy, and practicality across all organizational processes and procedures while having attention to details
Use sound ethical judgment and critical time management skills to troubleshoot and accomplish tasks that are urgent, highly sensitive and/or confidential in nature exercising critical thinking and creative problem-solving techniques to advance work efficiently and effectively.
While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a…