What We Need
CORPAY is currently looking to hire a Senior Implementation Project Manager within our Payables division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will lead customer implementations and partner closely with internal teams across multiple departments to ensure the successful onboarding and adoption of Corpay products and services.
The Senior Implementation Project Manager is responsible for managing client onboarding projects from initiation through implementation, ramp, and transition to ongoing support. This role serves as a primary point of contact for customers throughout the implementation lifecycle and is accountable for maintaining project momentum, managing risks and dependencies, coordinating cross-functional activities, and delivering a positive customer experience.
The ideal candidate is an experienced project manager who demonstrates strong ownership, critical thinking, organization, communication, and problem-solving skills. This individual should be comfortable independently managing complex and/or high-visibility implementations, multiple concurrent projects, and cross-functional dependencies while effectively communicating with customers, internal stakeholders, and leadership.
This position focuses on implementing the products purchased by clients, including Purchasing and Travel & Entertainment Cards, Expense Management, and ePayables virtual cards for AP payments. The Senior Project Manager leads clients through configuration, onboarding, go-live, and ramp activities and ensures an effective transition to ongoing support once the program has stabilized.
You will report directly to the Implementation Manager and regularly collaborate with cross-functional teams and departments across the organization.
How We Work
As a Senior Implementation Project Manager, you will be expected to work in an office environment. CORPAY will set you up for success by providing:
Assigned workspace in Brentwood, TN
Company-issued equipment
Role Responsibilities
The responsibilities of the role will include:
Leading end-to-end implementation and onboarding projects for new clients across Corpay's Corporate Payments product portfolio.
Independently managing multiple concurrent client implementations, including complex or high-visibility projects.
Developing and maintaining detailed project plans, timelines, milestones, dependencies, and status communications.
Leading client meetings to gather requirements, establish expectations, confirm deliverables, and drive project activities toward completion.
Ensuring all required client information and documentation are collected and validated to support accurate and timely account configuration.
Coordinating configuration, testing, training, go-live, and post-launch ramp activities across internal and external stakeholders.
Delivering and coordinating client training through webinars, demonstrations, meetings, and supporting documentation as appropriate.
Proactively identifying project risks, roadblocks, and dependencies and developing mitigation and resolution plans.
Driving timely resolution of issues by coordinating across product, operations, technology, sales, support, and other internal partners.
Maintaining clear, proactive, and executive-ready communication with clients and internal stakeholders regarding project status, risks, decisions, and next steps.
Managing project scope and expectations while identifying potential impacts to timelines, deliverables, and client readiness.
Ensuring project milestones and implementation requirements are completed accurately and on schedule.
Leading clients through go-live and ramp activities and coordinating a structured transition to ongoing support.
Successfully implementing Expense Management solutions, including client onboarding, system configuration, workflow alignment, and training.
Identifying opportunities to improve implementation processes, reduce…