Job Description:
Location: Kennesaw, Georgia
Are you bilingual, detail-oriented, and passionate about helping customers? Looking for a company where you can build valuable financial services experience while working in a positive and supportive environment? CoWorx Staffing is hiring a Bilingual Financial Support Specialist to join the Yamaha team!
As a Bilingual Financial Support Specialist, you’ll play a key role in supporting customer accounts and ensuring a positive customer experience.
Responsibilities:
Assisting customers with account maintenance and account updates
Processing payment extensions, modifications, refunds, and settlements
Supporting insurance claims and documentation
Assisting with bankruptcy and military (SCRA) requests
Researching and resolving account discrepancies
Maintaining accurate records and documentation
Collaborating with internal departments, legal representatives, and service providers
Ensuring compliance with company policies and federal regulations
Providing exceptional customer service in both English and Spanish
Desired Background/Skills:
Bilingual in English and Spanish
High School Diploma or GED required
Previous experience in customer service, collections, banking, finance, administrative support, or loan servicing preferred
Strong communication and problem-solving skills
Excellent attention to detail and organizational abilities
Proficiency with Microsoft Office and computer systems
Ability to work independently and as part of a team
Preferred Qualifications
Associate degree in Business, Finance, or a related field
Experience with collections, bankruptcy, insurance, or financial services
Knowledge of SCRA regulations or account servicing processes
Other Information:
Why You’ll Love Working Here
Weekly Pay – Get paid every week.
Great Team Atmosphere – Work alongside supportive coworkers in a professional and collaborative environment.
Career Growth Opportunities – Gain valuable experience with a globally recognized brand and expand your professional skills.
Stable Full-Time Opportunity – Join a respected company with a strong reputation for excellence.
Meaningful Work – Help customers find solutions while supporting important financial operations.
Don’t miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started!
CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.
If you are a person with a disability and require assistance during the recruitment process, please reach out to us.
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Interested candidates please reference job code 251224 when responding to this ad.
Location: Kennesaw, Georgia