It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Bring innovation to life from concept to customer delivery.
As a Program Manager (PM2) at Creation Technologies, you won’t just manage schedules—you will own the full product lifecycle and serve as the vital bridge between world-class OEM customers and our engineering, manufacturing, and supply chain teams. If you are an experienced electronics manufacturing professional who thrives on leading cross-functional teams, steering NPI builds, managing P&L health, and turning complex technical challenges into flawless production runs, this is your platform to make a measurable impact. DUTIES AND RESPONSIBILITIES include, but are not limited to:
Define program scope and requirements, ensuring product design aligns with customer specifications, timelines, and quality standards.
Develop and manage timelines, adjusting schedules as needed to meet milestones such as New Product Introduction (NPI), completion and delivery dates.
Management of process validations such as: Installation qualification (IQ), Operational qualification (OQ), Performance qualification (PQ).
Monitor and manage program metrics, including on-time delivery, quality, responsiveness, and cost performance, identifying root causes and solutions for variances.
Coordinate Customer Focused Teams (CFTs) across engineering, manufacturing, quality, logistics, and supply chain, assigning priorities and leveraging team strengths.
Act as the primary customer liaison, ensuring expectations are met and updates or issues are effectively communicated.
Oversee financial aspects, including revenue forecasting, cost estimates, and Profit and Loss (P&L) variances, ensuring budget adherence and accurate quotations.
Identify cost-saving opportunities while maintaining quality, recovering costs for changes Engineering Change Orders (ECO), Non-recurring Expenditures (NREs), excess, obsoletes) and ensuring Return on Investment.
Ensure manufactured products meet quality standards and require certifications (e.g., UL, CE, RoHS, ISO).
Resolve quality issues by identifying root causes, implementing corrective actions, and mitigating risks throughout the manufacturing process.
Manage changes to project requirements, timelines, budgets, or designs, ensuring proper communication and adjustments.
Monitor production stages, scaling from prototypes to meet customer demand while maintaining efficiency and quality.
Coordinate supply chain needs to ensure materials are available on time and avoid disruptions.
Oversee delivery logistics, ensuring products are shipped on time and in good condition.
Provide regular updates to senior management and clients, highlighting progress, issues, and successes.
Maintain proper documentation, including design changes, procurement records, and quality inspection reports.
Travel as required (up to 10%)
Other duties and responsibilities as assigned.
QUALIFICATIONS:
Education and Required Experience
Bachelor’s degree or equivalent combination of education and experience
4+ Years of electronics manufacturing services (EMS) or relevant industry experience, with a proven track record of success in complex programs.
SKILLS REQUIRED:
Advocate for customers by responding to feedback with appropriate improvement action plans.
Possess strong technical knowledge of electronics design, Printed Circuit Board (PCB) assembly, Surface Mount Technology (SMT), manufacturing processes, and quality control methods.
Demonstrate expertise in project management, including resource allocation, time management, risk assessment, and budget oversight.
Proficient in MS Office Suite (Excel, Teams, Outlook, PowerPoint, MS Project) for planning and communication tasks.
Exhibit strong communication, negotiation, and conflict resolution skills, effectively managing internal and external relationships.
Analyze business documents, contracts, and technical…