Who We Are Looking For
The role is an entry-level position for those who have an interest in a career in risk management and an aptitude for providing security advice and assistance to clients in difficult situations. The position is ideal for someone looking to begin a career in security and risk management and build valuable skills and experience in an operational setting. The Crisis24 Global Operations Centres are at the heart of the delivery of operational tasks for our clients globally, handling a range of situations from routine monitoring to supporting complex security and evacuation tasks. The candidate must be able to effectively balance the efficient delivery of daily tasks alongside being able to deal with and help to resolve unexpected complex events, including giving immediate support and advice to people in live security incidents. Central to the role is the ability to work under pressure clearly and calmly, to work effectively in a global team to deliver solutions in real time in combination with being able to run routine daily tasks with focus and accuracy.
What You Will Work On
Crisis24 seeks a Security Specialist, Global Operations to work in support of live operations, proactive threat monitoring, and emergency response tasks carried out within our Global Operations Centres in Singapore.
This includes the coordination and oversight of various global operations involving emergency safety support, evacuation, security and protection tasks in high-risk and challenging locations, the proactive threat monitoring of client personnel and assets globally, and the compilation of threat information and mitigation advice.
The position holder works a day rotating 9-hour shift pattern, from 0700-1600 with a one-hour break.
You must be responsible, diligent, composed under pressure, and have demonstrated high-quality written and verbal skills.
Duties & Responsibilities
Travel Risk and Security Advice
Support research into and assessment of the threat environment for proposed tasks or travel, using a range of privileged and open-source platforms and research networks
Prepare, compile, and distribute travel security advice and risk assessments before or during client travel to higher-risk locations
Support the research and delivery of pre-travel briefings and presentations to a range of travellers, including expatriates preparing to deploy, academics, NGO personnel, corporate travellers, and C-suite executives
Provide briefings on current threats and associated risks and recommend appropriate safety measures
Monitor and respond to global travel security requests from deployed personnel, in-country travellers, clients, and on-the-ground security teams
Provide travel security and emergency advice, mitigation measures, and recommendations to travellers, clients, and organisational points of contact
Support the coordination of ad hoc travel security, secure transport, and protection tasks
Threat Monitoring and Intelligence
Use open-source intelligence to proactively monitor the security situation in locations where client personnel and assets are located
Conduct regular checks to confirm the wellbeing of personnel
Use tracking platforms to monitor events and respond to notifications concerning personnel or assets at risk
Provide operational and tactical intelligence support, including location monitoring, information collation, and threat mapping, for live operations
Assist with research into and reviews of deteriorating security environments
Identify potential exit routes, transport hubs, relocation sites, and border crossings
Compile maps and supporting information to aid operational planning and preparation
Incident, Crisis, and Emergency Response
Support security response and contingency planning
Keep Operations Management informed of escalating situations
Initiate mass communications and confirm the welfare status of affected personnel
Respond to major security incidents by providing immediate support and advice
Help to…