People Ops Manager, Site-Based Teams
CrossBoundary Energy
About the firm
CrossBoundary Energy develops, owns, and operates distributed renewable energy solutions for businesses, offering cheaper and cleaner energy through power purchase and lease agreements.
With a US$800M portfolio of awarded, signed, in-construction, and operating energy assets, the company boasts over 600 MWp of solar PV, wind generation, and thermal projects and over 1 GWh of battery energy storage solutions. Its clients include industry leaders like Rio Tinto, Ivanhoe, Unilever, Diageo, Heineken, and the Devki Group.
The diverse portfolio features large-scale renewable-led hybrid power plants for mines, rooftop and ground-mount solar PV plants for industrial clients and distributed solar PV and battery power solutions for telecommunications sites.
As a member of the CrossBoundary Group, founded in 2011, CrossBoundary Energy is dedicated to unlocking the power of capital for sustainable growth and strong returns in underserved markets. Learn more at www.crossboundaryenergy.com .
What you'll do
We're looking for a strategic, execution-oriented People leader to build the systems our site-based teams need and to run them personally while they take hold. Our technicians, plant operators, and site supervisors work shifts, work with their hands, and often work without a desk. You will design the People architecture that fits how they actually work, then deliver it on the ground across our operating markets in partnership with relevant leaders.
Primary Responsibilities
Compliance
With the support of external advisors, build a working knowledge of employment law in every market where our site-based teams operate
Ensure ongoing compliance with applicable legal and regulatory requirements, maintain accurate statutory records, and proactively address labour law gaps to protect CBE and its employees from potential risk.
Review and update contract templates, policies, and people process so they meet local labor law, and confirm compliance across markets on a set cadence
Compensation
Build and curate market-specific compensation structures that are aligned with our pay philosophies
Own the compensation structures for site roles, and recommend adjustments as local markets shift
Benefits Design and administer a benefits package for site-based staff, covering medical cover and other locally relevant protections
Manage benefits vendor relationships in each market, and resolve the issues employees raise about coverage
HR Operations
Support site leaders and country directors/managers to design and implement people operations that keep operations running smoothly while balancing employee well-being and employment law compliance
Onboarding and Offboarding
Lead the development of onboarding content and workflows that are customized for site needs
Support site leaders to run onboarding for new site hires, including safety induction and role-specific training
Manage offboarding so departures close out cleanly in line with local labour requirements, covering final pay, documentation, and knowledge transfer
Employee Support
Act as a first point of contact for employee issues at site level, and resolve grievances and day-to-day concerns as they surface
With support from the wider team as appropriate, own formal employee relations cases, including investigations and disciplinary processes, through to resolution
Site Operations:
Review and enhance existing systems and processes, incorporating lessons learned from sites such as Kamoa and QMM to improve operational efficiency and scalability.
Ways of Working
Support site leaders and teams to stay connected to company culture and values via channels and practices that fit deskless, shift-based teams
Adapt firm policies and messaging for site context without losing what they're meant to protect
Hiring Support site leaders and the recruitment team to run hiring for site-based roles that are best done locally (e.g. frontline operator…