CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Senior Cloud Platform & Infrastructure Engineer will support RoundPoint Mortgage Servicing LLC. We are seeking an experienced Senior Cloud Platform & Infrastructure Engineer to design, build, support, and continuously improve our hybrid infrastructure and cloud platforms. This role will be responsible for maintaining highly available, secure, and scalable environments that support both internal business operations and customer-facing digital services, including our growing Homeowner Portal platform.
The ideal candidate combines expertise in cloud infrastructure, networking, systems engineering, automation, and platform operations with a strong focus on reliability, security, and operational excellence. This individual will play a key role in cloud transformation initiatives, infrastructure modernization, disaster recovery planning, and DevOps adoption across the organization.
This position requires a hands-on engineer who is comfortable working across the full technology stack, from networking and virtualization to cloud services, application delivery, automation, and business continuity planning.
Job Responsibilities:
Cloud & Infrastructure Engineering Design, implement, support, and optimize hybrid infrastructure environments spanning on-premises and Microsoft Azure platforms. Manage and maintain compute, networking, storage, identity, security, and virtualization services.
Assist with infrastructure modernization, migration, and cloud adoption initiatives.
Build and maintain highly available, scalable, and secure infrastructure solutions.
Evaluate and implement emerging technologies and services to improve operational efficiency and platform capabilities.
Assist with infrastructure lifecycle activities including upgrades, patching, capacity planning, and performance optimization.
Application Platform & Homeowner Portal Support Support and maintain the infrastructure and cloud services that power the organization's Homeowner Portal and other customer and non-customer-facing applications.
Partner with development teams to design and support scalable, resilient, and secure application hosting environments.
Partner to help support web applications, APIs, authentication services, databases, and supporting platform services.
Implement and maintain solutions utilizing Azure Front Door, Application Gateway, Web Application Firewall (WAF), Load Balancers, and related services.
Monitor and optimize application performance, availability, and user experience across production environments.
Participate in application deployments, release management activities, and production readiness reviews.
DevOps & Automation Develop and maintain Infrastructure as Code (IaC) solutions using modern automation and deployment methodologies.
Automate infrastructure provisioning, configuration management, and operational processes.
Create and maintain scripts, workflows, and deployment pipelines to improve operational…