ROLE OVERVIEW
Croud is a global brand and performance media agency that helps businesses drive sustainable growth in an evolving marketing landscape. Combining deep expertise in performance marketing with brand strategy, integrated media, social, creative, and analytics, Croud delivers a Return on Intelligence so brands can make their next best move.
Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on-demand marketing specialists. This unique model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages.
Located in the heart of Old Fourth Ward, our Atlanta office is home to a group of 30+ highly-skilled marketers, passionate about driving innovation and delivering great work for clients. With a rapidly expanding team and client portfolio, Croud US offers hands-on experience working with some of the world's leading brands across every industry sector.
Find out more about Croud US here !
As Project Manager you'll be responsible for delivering our briefs on time and on budget. Taking the reigns on implementing effective ways of working across your accounts, crafting project plans and managing resource to deliver seamlessly.
It's a collaborative role that works closely with Client Leadership, Operations and all of our delivery team members. We're looking for someone who does what they say they'll do to build trusting relationships, as well as a great communicator who can make sure the team knows exactly what’s expected of them at all stages.
We use a tool called Productive & ClickUp that you'll spend most of your days in, building project plans, scheduling resource and reporting on progress - so previous experience in a similar tool would be beneficial.
RESPONSIBILITIES
Project Management: you'll lead the day-to-day operations of your clients including timelines and project plans, implementing ways of working and managing resource requirements
Commercials: you'll proactively solve commercial & operational challenges, escalating to key stakeholders both internally and externally, when required, as well as sharing recommendations on how to solve these challenges
Using Productive: you'll support with administration and management of Projects and Pipeline in our agency-management software (Productive), ensuring everything is set up accurately, managed efficiently and reported on regularly
Reporting: you'll make sure timesheets are updated on time each week and report regularly on how we're burning down on budgets with recommendations for improvement
Operations: you'll work with our central US Operations team to ensuring the right skill set & experience is matched and allocated to each brief and scope of work, and help to schedule resource for the US team in Productive based on project plans.
Day to day: You will encourage a seamless working relationship between internal stakeholders, expectation management through constant communication is essential. You'll track and monitor progress for ongoing deliverables and identify bottlenecks to work together to find possible solutions. You will also support the Senior Project Manager with execution as required.
DESIRED QUALIFICATIONS
You've got 1.5+ years of experience working in a similar role in an agency setting - ideally in social media delivery
Brilliantly personable: communication is the lifeblood of our business. You love working with people and have a natural ability to handle challenges with charm
Highly organized: social is fast, there’s a lot of content and a lot of deadlines so the ability to run a tight ship is a must
Agile with an eye for detail: you'll be able to work at a fast pace and keep our systems up-to-date
Pride in your work: we treat our client's brands as our own and are meticulous about our approach. You take real pride in what you deliver and always strive for perfection.
Real drive and…