Employment Status:
Regular
Time Type:
Full time
BUILDING A WORLD CLASS TEAM STARTS WITH YOU
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:
Primary Function:
Assists Certifiers, Inspectors and/or Lab Technicians by supporting their daily functions. Coordinates all aspects of sample or purchased product flow through CSA Group, and completes technical paperwork projects. Independently provides certification services for non-technical paperwork projects. Communicates with clients and other CSA personnel to identify building capital needs and securing outside contractors for facility and equipment maintenance. Responsible for the overall affairs and daily work management of warehouse, coordinate operations between lab and different groups, ensure the smooth daily operation of warehouse Effectively utilizes Optimus, SAP, Documentum and other various computer systems used in the job function.
Principal Duties & Responsibilities:
Understanding the Business
Supports the Laboratory Technical Manager in routine activities related to Laboratory management.
Promotes awareness of staff and team members relating to issues such as CSA policies and procedures, occupational health, safety, and environmental issues, crisis management, problem solving and project management.
Initiates projects for all paperwork jobs from commencement to completion and grants certification for non-technical paperwork projects in order to meet the customer’s needs; includes providing price and completion dates. Such paperwork jobs include but are not limited to Multiple Listings, Transfer of Certification/Ownership changes, Duplication Projects, Reinstatement Projects, Addition/Relocation of Factory Projects, Delisting Projects, Initial Factory Evaluations (IFE’s), Authorized Packagers Projects and Label Licence Program.
Researches and manually creates customer master records for new clients in SAP, adds contact information to customer master records, creates multiple listing and factory contracts, sales order for multiple listing projects, field certification. Adds class numbers to existing factory contracts. Updates Texts notes.
Manually creates project bins in Documentum. Resets Project bins / workflows.
Creates SAP link to certification record/profile for editing preparation.
Working Well With Others
Provides Proforma invoice to client. Coordinates with Finance on outstanding invoices.
Coordinates FTP site (Secure File) when sending / receiving large files. Working knowledge of HTML language in order to edit certification records and profiles.
Coordinates with the Conformity Service Groups to create and process work orders. Responsible for Re-Ex projects, generating the letter for sales orders, Re-Ex results that are found to be satisfactory. Coordination of sample disposition, purchasing and donation, editing profiles and closing out Re-Ex projects. Update and Maintain tracking sheet for projects and reconciliation of Financial Statements (as required)
Interaction with all levels of management, problem solver, suggests and executes solutions; cooperate with all employees in a team-oriented environment.
Assists various departments on other projects as needed, completing them in a timely manner.
Delivering Results
Support the…