Are you detail-oriented, organized, and passionate about maintaining high standards of quality and compliance? We are currently seeking a Quality & Documentation Analyst to join our dynamic and growing team!
Position Details
Compensation: $25–$32 per hour
Department: Compliance
Location: Remote
Schedule: Monday–Friday, 8:00 AM–5:00 PM Pacific Time (PST)
Work Arrangement: Fully remote position with required availability during Pacific Time business hours.
Who we are:
At Center for Social Dynamics (CSD), we believe that every child deserves a chance to shine. We're a passionate team on a mission to open a world of possibilities for individuals with autism and other developmental needs—through science, compassion, and a whole lot of heart.
From our very first session to each milestone we celebrate, we bring the power of play, connection, and evidence-based care to every moment. With services that are as unique as the individuals we support, we meet kids where they are—at home, in schools, and in communities—and guide them on a path toward growth.
We live our TRUE values—Transparency, Respect, Understanding, and Excellence—in everything we do. As a fast-growing leader in the field, we're known for our vibrant culture, hands-on training, and career pathways that help you grow just as much as those we serve.
At CSD, we don’t just change lives—we light them up.
What is a Quality & Documentation Analyst?
The Quality & Documentation Analyst plays an important role in supporting CSD's Compliance Department by ensuring incident reports, compliance documentation, and internal processes are accurate, timely, and aligned with organizational and funding source requirements.
This position primarily focuses on reviewing, coordinating, investigating, and documenting incident reports while supporting the seven elements of an effective compliance program. The Quality & Documentation Analyst also partners with clinical and regional teams to identify compliance concerns, support audits, and contribute to continuous quality improvement initiatives.
What your role is:
Review and monitor daily incident reports to ensure accurate documentation, timely follow-up, and appropriate escalation.
Coordinate incident reporting processes, including gathering information, reviewing documentation, and following up with involved team members.
Conduct incident investigations when appropriate, including collecting and accurately documenting witness statements and supporting information.
Evaluate incident reports for completeness, accuracy, and alignment with CSD policies, procedures, and applicable funding source requirements.
Identify sensitive or time-sensitive compliance concerns and escalate them to the appropriate leadership teams.
Run, review, and analyze internal reports using Monday.com boards, CentralReach, and other reporting systems.
Maintain organized and confidential records of incident reports, investigations, follow-up activities, and compliance documentation.
Track outstanding incident reporting requirements and coordinate with clinical and regional teams to ensure timely resolution.
Support monthly and quarterly compliance audits, documentation reviews, and continuous quality improvement initiatives.
Organize compliance data and prepare monthly reports for Regional Directors, including updates to regional dashboards.
Partner with regional leadership and clinical teams to address documentation concerns, compliance-related tasks, and opportunities for improvement.
Assist the Training Department with compliance-related training updates and resources across all regions.
Support the development, review, and revision of organizational policies and procedures.
Help communicate policy updates and compliance expectations through team meetings, staff emails, and other internal communication channels.
Assist with external payor audits, including preparing documentation, gathering requested information, and supporting ad hoc reporting needs.
Monitor compliance…