At CSI Pharmacy (CSI) , we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.
CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.
Summary
The Clinical Performance Analyst builds and maintains an automated reporting network that delivers clinical and operational performance snapshots on a consistent schedule. The position validates new and ongoing initiatives by measuring implementation, adoption, and workflow efficacy. Front-line healthcare experience grounds each analysis in real-world practice and tests whether the numbers reflect what happens at the point of care.
Compensation Range : $75,000 - $95,000/year+ (DOE)
Location : 5340 Legacy Dr., Plano, TX
Schedule : (On-Site) Monday - Friday, 8:30am - 5:00pm CST
Travel : Up to 30% to our Nash, TX headquarters
Essential Duties and Responsibilities
Include the following. Other duties may be assigned, as necessary.
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Reporting network: Design, build, and maintain an automated reporting network from Snowflake, CareTend BI, and platforms like Sigma with visualization in a business intelligence platform, delivering clinical and operational performance snapshots on a consistent schedule.
Monthly Lifespan Reporting: Produce monthly reporting on referral cancellations, discharges, and patients not dispensing (on hold), including on-hold sub-analysis of retention rate and resumption rate.
Mixed methods: Combine manual chart review with automated data extraction, and reconcile differences between sources.
Initiative validation: Validate newly implemented and ongoing initiatives by measuring implementation, adoption, and workflow efficacy.
Clinical validation: Apply front-line clinical knowledge to test data validity, identify measurement gaps, and confirm findings reflect real-world practice.
Method documentation: Document the method for report creation and for synthesizing data variables so reports are reproducible and transferable.
Communication: Present findings to clinical and operational leaders in clear, decision-ready form.
On-site work and travel: Work on site and travel up to 30% to company locations, primarily the Nash, Texas pharmacy location, to review charts, observe workflows, and validate data against practice.
Collaboration: Partner with Pharmacy, Nursing, Revenue Cycle, Operations, Compliance, and Centralized Teams to resolve data questions and close reporting gaps.
Comply with Company’s Core Values and Core Competencies
Perform other duties as assigned by supervisor
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong analytical and organizational skills with high attention to detail.
Ability to initiate role and product frameworks independently.
Ability to manage multiple recurring deadlines and priorities independently.
Effective written and verbal communication with leaders and front-line teams.
Snowflake (preferred).
Advanced Excel (required).
Proficiency in at least one statistical package (Stata, SPSS, or equivalent).
Proficiency in at least one business intelligence platform (Power BI, Sigma, or equivalent).
Working experience with front-facing health system EMR and data systems.
Working proficiency with AI platforms for analysis and report development.
Chart review with accurate, consistent data abstraction; mixed-methods data collection and synthesis.
Ability to work on site and travel up to 30%.
Preferred: Front-line clinical experience, such as a clinical credential (RN, PharmD, CPhT,…