The Market Demand Planner owns the consensus demand forecast for assigned markets, translating local commercial intelligence into a reliable, decision-ready plan that connects market realities to supply chain execution. As the point person between local stakeholders —commercial leadership, marketing, sales, and finance — and the broader supply chain organization, the role contributes to the Market Demand Review Meeting (MDRM), drives IBP process adherence, and is accountable for forecast accuracy and bias performance at the market level.
Reporting to: Head of Demand Planning and Customer Operations
Responsibilities & Accountabilities
Demand Forecasting & Market Intelligence
Generate and own the consensus demand forecast by incorporating local and regional market intelligence, statistical inputs, and stakeholder feedback
Develop scenarios to reflect best- and worst-case demand
Maintain forecast assumptions to ensure traceability and accountability for all changes
Evaluate and apply allocations for constrained products
Manage distributor forecasts for non-affiliate markets
IBP Process & Market Demand Review Leadership
Lead the local IBP process for assigned markets, adhering to planning cycle timelines and frozen horizon guidelines
Prepare materials and contribute the monthly MDRM and pre-DRM sessions with commercial and brand leads
Drive the risks and opportunities process as part of each monthly cycle
Escalate unresolved forecast topics to senior demand planning leadership
Drive IBP maturity growth for assigned markets
Contribute to process improvement as part of the broader IBP community
Manage demand for new product introductions (NPI), coordinating with site teams to agreed launch timelines
Supply Planning & Inventory Alignment
Align with supply planning on finished product inventory plans in support of agreed inventory policies
Manage short-term supply challenges in collaboration with regional and site supply planning teams
Monitor inventory health including short shelf-life and slow-moving stock
KPI Ownership & Performance Management
Deploy and track Forecast Accuracy and Forecast Bias KPIs for assigned markets and products
Drive root cause analysis and cross-functional action to improve performance
Stakeholder Management
Manage relationships across commercial, finance, and supply chain to ensure aligned expectations
Support Global and Regional IBP deployment and maturity elevation
Lead with a customer-focused mindset to ensure demand and supply meet budgetary plans and customer needs
Qualifications, Skills & Experience
Bachelor’s degree in supply chain management, Business Administration, Economics, or a related field
Advanced degree (e.g., Master’s or MBA) preferred
Certification in Supply Chain Management or IBP (e.g., APICS CPIM, IBF, IBP certification) is a plus
5+ years of experience in Demand Planning, Supply Chain Planning, or a related analytical role
Experience in IBP/S&OP environments with strong demand forecasting and statistical planning knowledge
Proven ability to collaborate with Commercial, Finance, and Supply Chain stakeholders
Experience driving improvements in Forecast Accuracy, Bias, and other planning KPIs
Proficiency in SAP/planning systems (e.g., RapidResponse, SAP IBP, APO) and advanced Excel skills
Experience working in a global, matrix organization is preferred
About CSL Behring
CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
CSL…