Team Lead, Warehouse Operations
Reporting to the Sr Manager, Materials Management, the Team Lead of Warehouse Operations is responsible for overseeing the daily inbound, outbound and inventory control activities. The role guides a team of warehouse personnel and ensures safe, compliant, and efficient material handling operations.
Location: Ottawa, Ontario, Canada
Salary Range: $68,900 - $84,200 plus bonus opportunity
Please note that the salary range information provided is a general guideline only, reflecting a position based in Ottawa, Ontario, Canada. Criteria such as the candidate’s qualifications and relevant experience, the scope of the specific position, as well as market and business considerations will be evaluated when extending an offer.
We Take Care of Our People:
Paid Time Off I RRSP with Employer Match I Health and Wellness Benefits I Learning and Development Opportunities I Competitive Pay I Referral Program I Recognition I Employee Stock Purchase Plan I Inclusive & Supportive Culture
Your Challenge:
· Allocates labor, equipment, and workflow to meet production schedules and on-time delivery requirements
· Assists in resolving operational delays and issues
· Authorizes and/or rejects shipments and resolves discrepancies
· Communicates priorities and expectations clearly
· Enforces safety policies and procedures
· Ensures proper documentation, traceability, handling of controlled materials, and compliance with shelf-life and environmental storage requirements
· Guides daily warehouse activities including receiving, stocking, packing, kitting, shipping and internal material movements
· Maintains optimal inventory accuracy through cycle counting, root-cause investigation, and corrective action implementation
· Prepares and maintains various regular inventory and/or shipping reports for management
· Serves as main point of contact for suppliers, vendors and subcontractors
· Trains new team members
What You Bring:
· High School diploma or equivalent required
· College diploma in supply chain management, logistics, or business administration considered an asset
· An equivalent combination of relevant education, training, and work experience may be considered
· Minimum 2-3 years of experience in warehouse, distribution, or logistics operations
· Minimum 1 year of experience in a supervisory, team lead, or senior material handling capacity preferred
· Courses or certificates in occupational health & safety, lean six sigma or continuous improvement, inventory and warehouse management, supervisory and leadership development, WHMIS and first aid and CPR considered an asset
· Ability to coach, mentor, and train team members
· Ability to collaborate with other departments and management
· Ability to communicate operational priorities and expectations clearly
· Ability to conduct team meetings and communicate operational updates
· Ability to escalate operational issues when necessary
· Ability to lead by example and demonstrate professionalism
· Ability to lift heavy objects (minimum 30 pounds)
· Ability to manage competing priorities, adapt to changing operational demands, and work effectively in a fast-paced environment
· Ability to promote teamwork, accountability, and employee engagement
· Ability to work flexible shifts, including evenings and weekends when required
· Effective communication skills, with the ability to clearly communicate operational expectations, priorities, and performance objectives
· Excellent organizational and time management skills, with the ability to prioritize workloads and coordinate daily warehouse activities
· Experience assigning work, monitoring productivity, and ensuring operational deadlines are met
· Knowledge of workplace safety requirements
· Proficiency in ERP/MRP systems and Microsoft…