Job Title
Managing Director, Multifamily
(https://careers.cushmanwakefield.com/)
Job Description Summary
Cushman & Wakefield is seeking a Managing Director to lead its Multifamily business across Nashville and select Southeast markets. This leader will be responsible for driving new business growth, expanding relationships with existing clients, strengthening operational performance, and delivering financial results across the Residential portfolio.
The Managing Director will serve as a senior client and market leader, combining business development, P&L ownership, operational oversight, team leadership, and cross-functional partnership. The successful candidate will maintain strong relationships with key client decision makers while ensuring Residential teams consistently meet or exceed client goals and Cushman & Wakefield standards. Job Description
ESSENTIAL JOB DUTIES:
Create value through new business growth in Residential Portfolio’s, cross sell service lines and geographic locations for additional revenue for the firm, identify and pursue expansion of service opportunities with existing clients
Develop/implement/enhance marketing plans for Residential Portfolios organize/lead team
proposals for new business while leveraging relationships to maximize success rate
Participate in monthly calls to share best practices and produce leads for residential clients in multiple markets
Establish and monitor appropriate checks and balances to ensure high level of quality in operations while ensuring that Residential teams understand and exceed Client goals and objectives for each property
Negotiate property management agreements with all clients
Ensure compliance with all management agreements, service contracts, and accounting policies and procedures as well as SOC controls
Review and approve expenditures, which exceed the authority level established for property manager per the management agreement or C&W's SOC controls
Guarantee timeliness and accuracy of financial and management reports
Maintain relationships with Client's key decision makers
Verify the existence of property procedures including Operations Manual, Tenant Handbook, and Emergency Procedures per C&W's or Client's policies and procedures
Collaborate with client accounting, corporate accounting, finance, TQC, and other functional leaders
Develop the most profitable and efficient personnel model to staff each asset
Participate in national Residential task forces and/or committees
Deliver financial results (P&L responsibility), as well as preparing market level Residential budgets, including monthly variances and forecasting
COMPETENCIES:
Financial Acumen
Customer Focus (internal and external) and Communication Proficiency (oral and written)
Time Management Skills and People Management Skills
Leadership and proven experience in identifying, developing, and motivating team members
Business Development and proven track record in generating new business
Extensive experience in analyzing and negotiating commercial lease and/or contract language
Develop the most profitable and efficient personnel model to staff each asset
Excellent negotiation skills and be able to meet deadlines
IMPORTANT EDUCATION
Bachelor’s Degree required
Graduate Degree preferred
IMPORTANT EXPERIENCE
10+ years of Property Management experience
10+ years of Management experience
CPM and/or RPA comparable experience in a Senior Leadership role
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and…