Position Title: Vice President, Event Operations
Reports to: Executive Vice President, Events
Location : Remote. NYC
CRA is looking to recruit a dynamic, highly experienced events operations executive to lead the events operations team, playing a key role in successfully executing CRA events, which includes national tradeshows, virtual events, and regional 1-day and dinner events for senior-level cybersecurity executives. Primary responsibilities include overall operations and executing of events by sourcing, contracting, planning, and executing the assortment of live/digital event formats. The ideal candidate would have experience in all types of event management, both large and small scale, in-person events, be meticulous in both planning and execution. Experience and a proven track record successfully managing virtual events is also required, as is comfort with--and experience delivering, custom and experiential event experiences.
The VP, Event Operations will build a dynamic and high-performing team; work collaboratively with cross-functional teams to deliver the highest level of precision and execution of our live and digital event portfolio; and be a passionate advocate for the customer experience.
The ideal candidate is a highly experienced event and conference executive with strong operational, revenue management, and digital platform experience who is strategic, proactive, innovative, and passionate about what an in-person and virtual events portfolio has to offer.
Responsibilities Manage and oversee all the operations for all of CRA live events: National events, CRC & CSS
Develop and execute strategic direction and planning for forward-looking portfolio management, including budgeting and future event venue selection
Supervise the delegation, coordination, planning, management, and logistics of all aspects of events
Effectively manage the team, by providing necessary leadership, training, support and guidance. Empower supervisory team to lead and execute their event portfolios
Own and manage the relationship with ATS
Partner with Event Marketing to ensure the overall event registration strategy and data capture process that helps gather the data that will help guide and support the evolution of the event portfolio over time
Advising in concert with an audience data owner how we should standardize forms for registration and data capture across all event types
Manage event technology systems, including websites, session scanners, and onsite lead capture technologies
Partner with design and creative agencies (e.g., LaserBlades) to deliver impactful event branding and materials
Responsible for venue search and negotiation; in partnership with the directors and business leads
Work with the general contractors (i.e. Freeman/GES) for all exhibitors and sponsors to include: trade show floor management, floor plan, drayage, shipping & logistics, etc.
Responsible for building strategic venue relationship management
Work the show directors and help manage and oversee pre-show planning and on-site management of operational aspects of assigned shows
Manage and oversee a team of operations managers – while managing direct responsibility for planning events as well (on a case-by-case basis)
Oversee projects to meet performance standards and be responsible for portions of show budgets
Work with the team for show execution, planning and budgeting throughout the entire show cycle
Collaborate across various cross-functional groups (including the marketing, sales, content, finance) to ensure event success
Oversee speaker management logistics; work with and support the content team for logistics elements for speakers: head shots, bios, session descriptions
Conduct pre-show site visits (as needed) as well as on-site at assigned shows
Managing operational aspects on assigned events with the ability to delegate assignments and areas of responsibility to other operational staff
Responsible for ensuring all logistics for the event are…