Join the world's largest HVAC company!
Make your mark at the world’s largest HVAC company
Daikin Applied is seeking a talented Sr Agentic UX Designer . The Sr Agentic UX Designer will design experiences in which AI agents can understand intent, make decisions, take actions, and collaborate with humans in understandable, trustworthy, controllable ways. You will translate complex human and agent capabilities into clear user journeys, conversational and adaptive interactions, prototypes, and interaction patterns while defining human-agent workflows, designing appropriate levels of autonomy and human oversight, prototyping agent behaviors, validating concepts with users, and dive into analytics to understand the impact these experiences are having on end users. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location: Plymouth, MN – Hybrid or Remote
What you will do:
Operate within the Daikin Applied UX process, which includes discovery, ideation, visualization, and testing
Advocate the needs of the user, fostering a shared understanding of the customer-centric intersection between design, content, business and brand
Facilitate customer discovery sessions to uncover user needs, preferences, and pain points
Design intuitive, low-friction solutions, validate them through iterative testing, and refine them based on user feedback, to ensure alignment with real-world expectations
Work iteratively and collaboratively with a cross-disciplinary team (product managers, software engineers, designers, researchers), using lean and agile methodologies to explore, test, and implement designs
Lead end users, development team and partners with impact, and guide decision-making through a customer-focused approach rather than a ‘technology first’ mindset
Develop comprehensive user journey maps and task flows to visualize end-to-end user experiences and foster a better understanding of customer behavior
Sketch out low-fidelity wireframes, build interactive prototypes, and leverage Daikin Applied’s design system to deliver high fidelity mockups
Lead design reviews to validate them with the design team, product managers, engineering teams, and business stakeholders
Optimize the effectiveness of new and existing features by proactively planning, performing, and advocating validation techniques like usability testing, user research, and interpreting analytic data
What’s in it for you:
Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Minimum Qualifications:
Bachelors Degree or equivalent experience
5+ years of experience in design of mobile, web and embedded user interfaces
Lead discovery activities and user testing
Significant experience with customer discovery techniques, including user interviews, usability testing, and journey mapping
Strong grasp of information architecture, design patterns, and interaction design for data-heavy applications
Strong communication, collaboration, and presentation skills
Expertise using Figma, Sketch, or the equivalent
Advanced knowledge of design systems and how to apply them, while still creatively solving design problems
Understanding of HTML, CSS, and other web technologies
Strong written and verbal command of the English language
Work visa sponsorship is not available for this position
Preferred Qualifications:
8+ years of experience in design of mobile, web and embedded user interfaces
Benefits:
Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
Multiple medical insurance plan options + dental and vision insurance
401K retirement plan with employer contributions matching 100% of the first 3% of employee…