Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!
Daikin Applied is seeking a Technical Services Supervisor for our Long Island City Team. You will have the ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location: Long Island City – In office/Field Requirements
Your Responsibilities:
Serve as the primary technical resource for service technicians and SSRs
Provide advanced HVAC troubleshooting and field support
Support equipment startups, commissioning, and complex repairs
Review service opportunities and develop technical solutions
Manage warranty claims, documentation, and recovery efforts
Assist with estimating, scope reviews, and technical risk assessments
Mentor, coach, and develop service technicians
Conduct field visits to support technicians and resolve escalations
Ensure compliance with safety standards, building codes, and company policies
Coordinate technician schedules, project execution, and resource planning
Review service reports and validate repair recommendations
Support preventative maintenance programs and service agreement commitments
Identify repair, retrofit, and equipment replacement opportunities
Partner with Service Sales to deliver customer-focused solutions
Develop technician training plans and support ongoing certifications
Monitor departmental performance, including revenue, labor utilization, and warranty recovery
Maintain oversight of tools, vehicles, equipment, and warehouse inventory
Your Qualifications:
Associate’s degree OR relevant experience paired with a technical/trade school HVAC certification
2-4 years of people leadership experience
5+ years of commercial HVAC service experience
Knowledge of HVAC system types, application methods, and operational performance within commercial and industrial projects
Your Benefits:
Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
Multiple medical insurance plan options + dental and vision insurance
401K retirement plan with employer match
Paid time off and company paid holidays
Paid sick time in accordance with the federal, state and local law
Tuition Reimbursement after 6 months of continuous service
Work visa sponsorship is not available for this position.
The typical annual base salary for this position ranges from $87,800.00 - $144,800.00 in New York/New Jersey. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.
Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.
If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!