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JOB DESCRIPTION
Position Title: Project & Change Lead - Data & AI Services
Department: Data & AI / Shared Services
Location: Damen Shared Services, Abu Dhabi
Reports To: Head of Data & AI
Employment Type: Full-Time
JOB PURPOSE
As a Project & Change Lead - Data & AI Services , you play a key role in scaling and maturing Damen's Data Shared Service Center (Data SSC). Your primary responsibility is to lead onboarding projects for new data services and capabilities, ensuring successful implementation, stakeholder adoption, and operational integration.
You act as the link between business stakeholders, operational teams, and technology teams, coordinating activities across People, Process, and Technology. Success is measured not only by delivering projects on time, but by ensuring new services are understood, adopted, and embedded into daily operations.
Working closely with Product Owners, business stakeholders, IT teams, and shared service teams, you help transform new opportunities into structured, sustainable, and value-adding services. Knowledge of Data Governance and Master Data Management is beneficial but not essential for success in this role.
About the Organization
Damen is investing significantly in Data, Analytics, Artificial Intelligence, and Digital Transformation to support its long-term ambition of becoming a truly data-powered maritime solutions provider. Existing foundations have been established, and the next phase focuses on scaling enterprise capabilities, improving governance, strengthening data quality, and accelerating business adoption of Data & AI.
The Data Shared Service Center (Data SSC) is a key component of this journey, providing standardized, scalable, and sustainable data management services across multiple business domains. As Damen continues to expand its data capabilities, new services and data domains must be successfully onboarded, governed, and operationalized.
KEY RESPONSIBILITIES
Project Delivery & Service Onboarding
Lead onboarding projects for new services, capabilities, and data domains within the Data Shared Service Centre
Develop project plans, manage timelines, risks, dependencies, and stakeholder expectations
Coordinate activities across business, operational, and technology teams to deliver successful outcomes
Monitor project progress and ensure smooth transition into operational service delivery
Change Management & Adoption
Drive stakeholder engagement, communication, and readiness activities to support adoption of new services
Facilitate workshops, alignment sessions, and change discussions across business functions
Support training and adoption activities that enable sustainable ways of working
Ensure new services are understood, accepted, and embedded into daily operations
Stakeholder & Cross-Functional Coordination
Collaborate with business stakeholders, product teams, and technical teams across Damen
Coordinate decisions, dependencies, priorities, and risks across multiple workstreams
Build alignment between business objectives and project outcomes
Provide clear visibility on project status, risks, issues, and achievements
Continuous Improvement
Support the development of operating procedures, service documentation, KPIs, and onboarding standards
Identify opportunities to improve onboarding efficiency and service quality
Capture lessons learned and incorporate improvements into future projects
Contribute to the growth and maturity of the Data Shared Service Centre
KEY ACCOUNTABILITIES
Successful onboarding of new data objects and services into the Data SSC.
High levels of stakeholder adoption and engagement
Delivery of transformation initiatives within agreed scope, timeline, quality, and budget objectives
Effective implementation of change management and communication strategies
Improved consistency, transparency, and governance of Data SSC services
Increased operational efficiency through standardized service delivery…