The Graduate Intern will support the Information Systems Business Applications team in the planning, coordination, and execution of enterprise technology and business transformation initiatives. The role will work across multiple projects and functional areas, gaining hands-on experience with program management, enterprise applications, business process improvement, system implementations, and operational optimization.
Working alongside Product Management, Program Management, Information Systems, and business stakeholders, the intern will help maintain program structure, improve visibility into work in progress, coordinate cross-functional activities, and support the development of clear and consistent program documentation.
This position is well suited for a recent graduate interested in information systems, program or project management, business transformation, product management, healthcare administration, or enterprise technology.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Key Responsibilities
Business Process & Requirements Support
Assist with documenting current-state and future-state business processes.
Help organize requirements, business needs, pain points, and proposed solutions.
Document process flows and dependencies across functional teams and applications.
Support workshops and working sessions focused on process improvement and system optimization.
Assist with identifying opportunities to simplify and standardize business processes.
Enterprise Application Support
Gain exposure to enterprise platforms such as Workday , as well as integrated business and research applications.
Support initiatives involving Financial Management, Human Capital Management, Supply Chain, Research Administration, and other business capabilities.
Help document integrations, upstream/downstream dependencies, business processes, and application impacts.
Support investigation and documentation of post-implementation stabilization and optimization opportunities.
Testing & Implementation Support
Assist with organizing system testing, business process validation, and user acceptance testing activities.
Maintain testing trackers, open issue lists, and readiness documentation.
Help coordinate testing across functional areas where a business process crosses multiple systems or teams.
Assist in documenting testing results and monitoring issues through resolution.
Support implementation and operational-readiness activities.
Documentation & Knowledge Management
Develop and maintain program documentation, process materials, templates, and presentations.
Organize project information in Microsoft 365 collaboration tools.
Assist with developing standard templates and repeatable program-management practices.
Help maintain organized repositories for decisions, requirements, testing evidence, process documentation, and project deliverables.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this…