d&b audiotechnik GB Limited is a subsidiary of d&b audiotechnik GmbH & Co KG and responsible for the distribution of d&b audiotechnik products in Great Britain and Ireland. Reporting to the EAS Team Leader, the post holder is primarily responsible for the provision
of system design & technical support related to d&b audiotechnik products & their applications.
Key Job Responsibilities:
Relationship Management
Develop and maintain strategic relationships with consultants, designers, creative agencies, partners, customers, and key end users.
Support the development of d&b's position within existing and emerging market sectors.
Engage with stakeholders throughout a project to ensure d&b’s technologies and workflows are effectively represented.
Act as a trusted technical advisor, providing application guidance and market insight that supports project success and strengthens d&b's market position.
Work closely with Sales, Business Development, and partner organisations to support customer engagement and opportunity development activities.
Identify emerging opportunities, industry trends, and end user requirements - providing insight to support business planning and market development initiatives.
Promote collaboration between influencers, end users, partners, and the wider d&b organisation to strengthen long-term relationships and improve project outcomes.
Represent d&b audiotechnik at industry events, trade shows, customer meetings and networking activities.
Support the development of strategic customer and partner relationships through regular engagement, technical consultation and knowledge sharing.
Ensure CRM systems accurately reflect relationship activity and market engagement.
Application Support
Be the first port of call to provide technical support, & solve technical issues, on the use & integration of d&b audiotechnik products.
Create, adapt & supply appropriate technical information.
Gather valuable feedback from d&b users on applications, features, and user experience.
Maintain a high level of product awareness with d&b users.
Assist and educate staff within d&b audiotechnik sales channels and end users in sound system design and optimization.
Co-ordinate & deliver product demonstrations.
Play a key role in the relationship development with customers, partners, and industry professionals across the UK and Ireland.
Ensure our CRM pipeline accurately reflects the technical status of project activity.
Attend various events supporting endusers in the use of d&b audiotechnik products – this will invariably lead to work outside of normal office hours including evenings, weekends and public holidays.
System Design Support
Provide, or assist in the provision of, system designs to include:
Organise & attend site visits throughout the UK & IE.
Evaluation, planning & presentation of system design proposals.
The use of acoustic simulation & CAD programmes e.g. VW, EASE, Sketchup, AutoCAD, BIM, Revit.
Written proposals, reports & acoustic models.
Support system optimisation & commissioning.
Education
Work as part of a team to deliver the d&b education seminar programme.
Support in the creation and delivery of bespoke training packages.
Assist in the organisation & delivery of education, through training and workshops throughout the UK & Ireland.
Assist & educate the d&b Partner network in sound system design & optimisation.
Create and deliver one-off topical seminars for industry events.
Customer Care
Laise and co-ordinate with d&b GB’s Sales and Product service department teams.
Key Person Characteristics
Must be an excellent communicator.
Must be able to solve problems of a technical nature & make decisions.
Must be able to work as part of a team.
Will be required to make decisions on the organisation of educational seminars, product demonstrations & other marketing activities.
Must be able to work independently and remotely whilst maintaining a high level or productivity and engagement.
Excellent time management and organisational…