Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities
Lead and manage a team of Relationship Managers to deliver exceptional customer service and achieve business targets
Develop and implement strategies to grow the Treasures customer base and deepen relationships with existing clients
Provide coaching and mentorship to the team, ensuring they are equipped with the necessary skills and knowledge to excel in their roles
Collaborate with cross-functional teams to identify and capitalize on opportunities to enhance the Treasures proposition and customer experience
Monitor team performance, identify areas for improvement, and implement corrective actions as needed
Ensure compliance with all relevant policies, procedures, and regulatory requirements
Requirements
Has experience in a similar leadership role within the banking or financial services industry
Proven track record of successfully managing and motivating a team to achieve business objectives
Strong interpersonal and communication skills, with the ability to effectively interact with clients and stakeholders at all levels
Analytical and problem-solving skills, with the ability to make data-driven decisions
Excellent customer service orientation and a deep understanding of the Treasures customer segment
Ability to work collaboratively in a fast-paced, dynamic environment
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
Samarinda Branch
Job:
Relationship Management
Schedule:
Regular
Employee Status:
Full time