Job Description:
About the Team
Carat is Dentsu's global media network, built on the belief that media can drive meaningful growth for brands, businesses and society. We bring together deep audience understanding, strategic communications planning, data-driven insight and innovative media solutions to help clients succeed in an increasingly connected world.
As part of the Carat team, you'll have the opportunity to work across a diverse portfolio of world-class brands, collaborating with specialists across media, creative, strategy, analytics and digital performance to deliver integrated communications solutions that drive measurable business outcomes.
Purpose of the Role
The Client Executive plays an important role in supporting the day-to-day management and delivery of media activity across account teams.
Working closely with the Client Manager and wider account team, you will support campaign planning, project coordination, client servicing and reporting, helping ensure activity is delivered on time, within budget and to a consistently high standard.
The role offers exposure to multiple clients and media channels, providing an excellent opportunity to develop knowledge of media planning, campaign management and client relationship building within a collaborative agency environment.
Key Responsibilities
Client Servicing & Relationship Management
Support the day-to-day management of client accounts and maintain strong working relationships with internal and external stakeholders.
Assist with the coordination of client communications, meetings and status updates.
Help ensure client requests are managed efficiently and delivered within agreed timelines.
Provide high levels of organisation and attention to detail across all account activity.
Campaign Planning & Delivery
Support the delivery of integrated media campaigns across multiple channels, including social, display, video and search.
Coordinate campaign activity with specialist teams to ensure smooth execution.
Assist in the preparation of campaign plans, timelines and status reports.
Monitor project progress and flag potential risks, delays or issues where appropriate.
Reporting & Analysis
Support campaign reporting and performance reviews.
Monitor campaign delivery and sales data, identifying trends and highlighting insights.
Assist in tracking campaign effectiveness against agreed objectives.
Help produce clear and accurate reporting documents and presentations.
Collaboration & Project Coordination
Work collaboratively with teams across Carat and the wider Dentsu network.
Build relationships with media owners, partners and internal specialists.
Ensure deliverables are completed accurately and on schedule.
Market & Industry Awareness
Develop an understanding of media, marketing and consumer trends.
Conduct research into market developments, audience behaviour and competitor activity.
Share relevant insights that could support planning and client recommendations.
Continue building knowledge across media channels and the wider marketing landscape.
Professional Skills
Strong organisational and project management skills.
Excellent communication and relationship-building abilities.
Strong attention to detail and accuracy.
Comfortable working across multiple projects simultaneously.
Ability to work effectively as part of a collaborative team.
Proactive, curious and eager to learn.
Strong analytical skills with an interest in data and performance measurement.
Confident using Microsoft Office, particularly PowerPoint and Excel.
Outputs
Accurate and timely campaign delivery.
Effective support of client communications and account management activity.
High-quality reporting, presentations and administrative support.
Strong collaboration across internal teams and stakeholders.
Positive contribution to client satisfaction and account performance.
Continued personal development in media planning, client servicing and campaign management.
Essential Experience
Previous internship,…