The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client’s business.
Job Description:
About Dentsu
Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu Japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.
With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.
www.dentsu.com
Role Overview – Client Partner
The Client Partner is the senior accountable owner of strategic client partnerships, responsible for protecting and growing the long-term value of the relationship.
The role owns the client growth agenda, senior stakeholder relationships, commercial performance, retention and strategic direction of the partnership. The Client Partner is expected to understand where the client’s business is heading, identify the most valuable problems dentsu can help solve, and mobilise the right capabilities across the organisation to capture those opportunities.
Operating primarily with C-suite, ExCo and senior functional leaders, the Client Partner acts as a trusted business advisor rather than the day-to-day account lead.
The Client Partner is ultimately accountable for the health and performance of the account and how it helps grow the overall business.
Key Operating Mindset
Agile: Moves with pace and judgement, adapting quickly as client and business priorities evolve.
Enterprising: Spots opportunities, solves problems proactively and thinks like an owner.
Resilient: Stays composed, pragmatic and effective through pressure, ambiguity and setbacks.
A Strong Connector: Brings the right people, capabilities and ideas together to create better outcomes.
Raises the Bar: Holds a high standard for the thinking, the work and the impact we create.
Key Accountabilities
Media, B2B, ABM & Strategic Leadership
Act as the lead across priority client relationships, shaping the overall marketing, media and growth agenda alongside the client. Be accountable for the profitability on the accounts, including looking at resource allocation and utilisation.
Set the strategic ambition for the account and ensure dentsu is solving increasingly valuable business and marketing problems for the client, beyond the immediate brief or channel requirement.
Turn complex business and marketing challenges into sharp strategic problems, clear choices and actionable recommendations.
Bring sufficient strategic depth across B2B, media, ABM, demand generation and customer experience to shape senior client conversations, identify opportunities and challenge the quality of the work, without becoming the day-to-day strategy or delivery lead.
Develop strong strategic narratives and frameworks that simplify complexity and create alignment across senior stakeholders.
Ensure media strategy goes beyond…