The purpose of this role is to a range of day-to-day procurement activities, including processing various transactions in Coupa, supplier onboarding and enablement, contract administration, reporting, and procurement compliance activities. The role provides operational support across the procurement function and will be trained to contribute across all key areas of procurement responsibility.
Job Description:
Deliver accurate, compliant procurement operations across Coupa transactions, supplier enablement, contract administration, reporting, and audit support. The role partners with business users and suppliers while adapting to changing priorities.
The ideal candidate is detail-oriented, highly organized, and comfortable learning and working within procurement technology platforms, including Coupa. Prior procurement system experience is beneficial but not required. The successful candidate will demonstrate flexibility, adaptability, and a willingness to support changing business priorities as needed.
Key Responsibilities:
Essential Tasks and Key Responsibilities:
Procurement Operations & Procurement Excellence
Process and oversee purchase requisitions in Coupa in line with procurement policies.
Review supplier requests, support supplier enablement, and provide end-user guidance.
Perform due diligence for new and existing suppliers, coordinating with business owners to validate required information.
Coordinate contract workflows, renewals, and request intake through Planner Board and LawVu.
Resolve routine queries from business users and suppliers, escalating complex issues promptly.
Key responsibilities:
Conduct due diligence supplier research and documentation support, including supplier background checks, compliance verification, and documentation collection
Follows Standard Operating Procedures and maintains process documentations and ensuring audit compliance
Executes process deliverables as required by the process ensuring error free processing
Execute approved master data changes and assess impacts across systems and processes
Engage stakeholders to clarify requirements, set expectations, and address concerns with the Operations Manager
Identify continuous improvement opportunities and recommend practical action plans.
Escalates issues without delay to the Operations Manager and suggest action plans to get these resolved
Provides accurate, timely information to support external, internal and client audits
Compliance, Governance & Analytics — Cross-Pillar Support
Conduct due diligence supplier research and documentation support, including supplier background checks, compliance verification, and documentation collection
Review documentation, identify exceptions, and escalate potential compliance issues
Maintain data accuracy and integrity in Coupa, including supplier records, transaction coding, and procurement documentation
Produce recurring reports and compliance documentation to support governance, operational metrics, and business reporting
Support internal, external, and client audits through evidence collection and process traceability
Skills/Requirements:
Strong data-entry, organizational, and quality-control skills in a high-volume environment.
Proficiency in Microsoft Office, particularly Excel, for analysis, reporting, and documentation
Fluent English with clear written and verbal communication; comfortable working with US-based stakeholders across time zones.
Customer-service mindset with responsive, professional, and solution-oriented support
Demonstrate strong organizational skills with the ability to balance multiple tasks, manage competing deadlines, and remain flexible in response to changing business priorities across a distributed team
Basic understanding of procurement, accounts payable, contract administration, or related business processes; procurement experience is preferred but not required
Problem-solving orientation with ability to work through routine issues independently while recognizing when…