Job Description:
Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, businesses and society. Established in June 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in approximately 120 countries and regions, to offer end-to-end solutions to clients globally.
Role Purpose
This role will report into the VP, Client Leadership, and serve as a key leader across a dynamic and growing client portfolio. The Director, Client Leadership will act as a strategic partner to clients and internal teams, driving integrated marketing initiatives from brief through execution while ensuring the highest standard of creative and operational excellence.
A successful candidate will champion strategically and creatively impactful work, build trusted client relationships, demonstrate a passion for the brand and category, and thrive in a fast-paced, evolving environment. This individual will lead cross-functional teams, oversee day-to-day business operations, and help identify opportunities that strengthen both client outcomes and agency growth.
Key Responsibilities
Serve as the primary day-to-day client contact across multiple integrated marketing initiatives and campaigns.
Build and maintain strong client relationships through proactive communication, strategic counsel, and dependable delivery.
Lead teams through strategic development, creative ideation, production, and flawless execution across a variety of projects.
Manage a designated vertical of business, ensuring priorities, timelines, budgets, and deliverables remain aligned with client objectives.
Partner closely with creative, strategy, production, media, and project management teams to deliver effective and integrated solutions.
Anticipate client and project needs, proactively identifying risks, opportunities, and recommendations before challenges arise.
Develop compelling presentations, facilitate client meetings, and translate feedback into actionable plans.
Oversee account operations, resource planning, and workflow management to ensure efficient delivery and strong team performance.
Provide thoughtful guidance and mentorship to junior team members, including direct reports, supporting their development and career growth.
Foster productive partnerships with agency and client stakeholders while contributing to a collaborative, inclusive team culture.
Identify opportunities to expand relationships, grow business impact, and elevate the agency's role as a trusted partner.
Deliver high-quality work within fast-moving timelines while maintaining attention to detail and strategic integrity.
Qualifications
8-10 years of integrated agency account management, client leadership, or related experience.
Experience serving as a senior client advisor and leading complex integrated marketing programs.
Demonstrated success managing large-scale projects from concept to execution.
Strong client relationship management skills with the ability to influence stakeholders and build trust at multiple levels.
Experience leading and mentoring teams, including direct management responsibilities.
Strong understanding of brand marketing, integrated campaigns, and cross-functional agency operations.
Excellent written, verbal, and presentation communication skills
Proven ability to manage multiple priorities in a fast-paced environment while maintaining exceptional attention to detail.
Experience collaborating across creative, strategy, media, production, and project management functions.
Experience within consumer brands, beverage, CPG, or similarly fast-paced categories is preferred.
Skills & Competencies
Strategic thinking and problem solving
Client partnership and relationship management
Team leadership and people development
Project and workflow management
Presentation and storytelling skills
Collaboration and…