Job Description:
ROLE OVERVIEW
The EVP, Resource Management, Amplifi is accountable for the forward view of Amplifi's workforce and the discipline that turns it into decisions: what capacity is needed, in what shape, at what cost, deployed to whom, progressed how and against which funded scope. Covering Investment and Activation across the Amplifi portfolio, this role partners directly with Brand Resource Management leads and establishes a consistent approach across talent taxonomy and titles, utilization and allocation, approvals, account and pitch staffing, assessment, progression, managed departures and workforce reporting.
This senior operator must be fluent in capacity, cost and pyramid shape; credible with client and commercial leaders; trusted on people decisions; and willing to hold an unpopular line when the plan and the promise do not match. The role sits within centralized Operations, with a hard line into the NA COO and a dotted line into Amplifi leadership.
At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.
KEY RESPONSIBILITIES
Workforce planning management
· Own Amplifi workforce planning, converting demand from pitches, renewals and expansions into a rolling capacity forecast by capability, level and location, including scenarios for wins, losses and in-year scope changes.
· Translate forecasts into hiring and annual resource plans, co-own in-year reforecasting with Finance, and escalate gaps between funded scope and planned capacity before they affect delivery.
Talent taxonomy and title realignment
· Apply the North America talent taxonomy, levels, role definitions and billability categories across Amplifi; lead title realignment with Talent/HR and leadership, resolve anomalies, and manage sequencing and communications.
· Maintain target pyramid shape by capability and workforce data that aggregates cleanly into the practice-level view.
Resource utilization and allocation
· Set and govern utilization, billability and allocation targets, and run the standard reporting, breach review and bench-management cadence.
· Own the single workforce view across headcount, billability, utilization, allocation, open positions and contingent usage, using funding and capacity data to optimize allocation across client delivery and growth.
Governing body for approvals
· Represent Amplifi on the North America resource approval governing body, ensuring positions, backfills, contingent engagements and off-standard team shapes follow one approval chain with Finance and Talent/HR.
· Chair Amplifi team and talent management meetings, prepare the Amplifi position for practice-level forums, record decisions and ensure they are implemented locally.
Team design, account and pitch staffing
· Co-own client team design and redesign with capability and client leads, including role mix, level pyramid and onshore/offshore split; co-own the scope-to-staffing method with Client Operations.
· Own pitch and account staffing, capacity protection and assignment matching, testing Amplifi Solutions and P&P as the first-line response before adding resource.
Talent mobility, assessment, progression and managed departures
· Operate assessment and calibration with Talent/HR; co-own raises and promotions through…