The purpose of this role is to lead the architecture capability of the company by establishing and maintaining the people, process and tooling that allows the leadership of the company to understand and change how both the business and technology operates.
Job Description:
Role Overview
The Salesforce Solutions Architecture Director is a senior leadership role combining client advisory, solution leadership and commercial acumen with responsibility for the technical strategy and capability development of the Salesforce team in Ireland.
The role translates client business priorities into compelling, commercially sound Salesforce solutions, leading executive conversations and shaping opportunities from discovery through proposal and delivery. It balances client value, solution quality, delivery feasibility and profitability.
As the senior technical authority for the Salesforce Practice, the role remains accountable for architecture quality, engineering standards, capability maturity and solution assurance, ensuring technical decisions support measurable client outcomes and sustainable growth.
Working closely with the sales, solutions, client leadership and alliance teams, the role helps set direction, prioritise capability investment and shape strategic pursuits. It provides visible senior leadership to clients and teams, connecting market ambition with the capability to win and deliver profitable Salesforce transformation programmes.
Key Responsibilities
Senior Leadership & People Development
Contribute to Salesforce strategy and senior leadership decisions, bringing a clear view of client priorities, solution opportunities, commercial trade-offs and capability investment
Directly lead, manage and develop the Ireland Salesforce technical and solutions team as a core priority
Develop relationships and strong collaboration with other Merkle Salesforce delivery teams across UKI, EMEA and global delivery centres
Provide leadership on modernisation of Salesforce delivery including AI, automation and evolving Salesforce product set.
Set clear objectives, expectations and development priorities for the Ireland-based Solution Architects, Technical Architects and specialist consultants
Own Ireland technical capability planning, including team shape, skills coverage, recruitment needs and succession planning
Build a strong Ireland leadership bench by coaching future technical leaders and creating clear progression paths
Establish regular coaching, mentoring and performance conversations across the Ireland technical team
Create a clear sense of community, engagement and ownership across the Ireland Salesforce technical team
Collaborate across the wider Salesforce Practice through matrix leadership, shared standards and communities of practice
Influence and coordinate with UK&I Salesforce leadership to align Ireland capability priorities with wider practice goals
Capability Strategy
Own the development of practice capability aligned to Salesforce market demand and business strategy
Define the Salesforce capability roadmap to support the Salesforce GTMs
Identify future skills requirements and capability gaps
Drive certification and accreditation plans
Develop reusable assets, accelerators and best-practice frameworks
Embed consultative selling skills throughout the technical community
Support GTM readiness for emerging Salesforce technologies
Ensure technical capabilities align to future client & business demand
Architecture & Technical Governance
Act as the technical design authority for the Salesforce Practice
Own architecture governance across Salesforce engagements
Establish technical standards and engineering principles
Define architecture review processes
Govern technical quality and design consistency
Lead technical escalations and solution reviews
Ensure delivery follows agreed architecture standards
Drive quality assurance and technical risk management
Promote scalable and repeatable delivery approaches
Client, Solutions &…