About Our Job
With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
What We Offer
The City and County of Denver offers a competitive salary commensurate with education and experience. New hires are typically brought into the organization between $60,064 - $80,000. We also offer generous benefits for full-time employees which include but are not limited to:
A guaranteed life-long monthly pension, once vested after 5 years of service
457B Retirement Plan
140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
Competitive medical, dental and vision plans effective within 1 month of start date
Location and Schedule
On-site at one of two Denver International Airport Badging Offices — Concourse A or the Satellite Office (about 3 miles from DEN). Employee parking provided.
Four 10-hour shifts per week within Monday–Friday, 6:30 a.m.–5:00 p.m. Schedule will include a mid-week day off.
Schedule may change based on operational needs, holidays, workload, staffing, or security requirements.
Who We Are & What You’ll Do
About DEN
Since opening on Feb. 28, 1995, Denver International Airport (DEN) has become one of the world’s busiest airports. In 2025, 82,427,962 passengers passed through DEN, making DEN 4th busiest airport in the U.S. and the world’s 10th busiest airport. DEN is Colorado’s primary economic engine, generating $47.2 billion in annual economic impact for the state. At DEN, we are committed to fostering a diverse, inclusive, and equitable workplace. We celebrate individuality and strive to keep Equity, Diversity, Inclusion & Accessibility (EDIA) at the center of all that we do.
As a member of the Badging Services Supervisor team, you will have the opportunity to lead and supervise Badging Services staff members at two (2) badging offices at Denver International Airport. These offices process employee fingerprinting, Airport ID badges, vehicle permits, and conduct airport security training for more than 40,000 airport employees each year. This position will be required to support a 50 hour week operation which will include working 4-10 hour shifts with a midday off.
The Badging Services Supervisor performs many duties, including, but not limited to, the following:
Works closely with the other Badging Services Supervisors to perform supervisory functions over Badging Services Agents and Leads to include scheduling and efficient utilization between both offices in order to achieve the department’s goals and objectives
Develops performance goals for the Badging Services Agents; plans, assigns, evaluates, and distributes work to staff; reviews employee work for accuracy and completeness, and returns assignments with recommendations and follows up to ensure proper completion
Reviews work to ensure staff accurately verifies and records information into the Identity Management Software and works with the staff to take action to correct and prevent errors
Actively manages the digital queue management system for the Badging Office, driving team performance through appropriate staff queue assignments, achieving performance efficiency by adequately reducing customer wait times using key performance metrics and maximizing Badging Office throughput based on customer transaction type
Delivers, and ensures that the staff is delivering, the highest level of service to badging customers while exceeding customer expectations, including delivering the highest level of service to VIPs in the badging office
Seeks out new and innovative ways to improve the customer experience in the Badging Office, and works with management to enhance existing processes and procedures and implement…