Highlights:Join a well-established firm with over 40 years' experience in the property sectorTake on a pivotal, front-of-house role within a growing Asset Management departmentWork from a well-connected Soho office in the heart of central LondonAbout the opportunityA firm of chartered surveyors, based in Soho, central London, is looking for a Help desk Administrator to join its property management team.
With over 40 years' experience advising on property fund management, asset management, valuations and investment broking, the firm manages a nationwide portfolio of more than 60 properties.
This role sits at the centre of that operation, providing customer service and business support as the firm continues to grow.
What makes the role exceptionalThis is a genuinely varied, front-line role rather than a back-office admin position.
You will be the first point of contact for tenants, contractors and stakeholders, giving you regular exposure to every part of the property management process, from raising works orders to liaising directly with site teams and engineers.
The department's growth and the firm's stable, debt-free position mean this is a team that is expanding, offering genuine scope to build knowledge across a national property portfolio.
Key responsibilitiesHandle property-related enquiries received via phone and email, in a professional and timely mannerLiaise closely with site teams and contractors, ensuring quotations are processed accuratelyMaintain property portfolio data sheets, keeping contractor contact, access and key holder details up to dateRaise purchase orders for planned preventative maintenance (PPM) and reactive worksEnsure site-specific files and documentation remain valid and up to dateManage and maintain the help desk system in a timely mannerProvide additional support to the Facilities Manager and wider asset management teamRequirementsGood standard of education, including maths and EnglishProficient in Microsoft OfficeStrong verbal and written communication skillsConfident building relationships with tenants, vendors and stakeholdersStrong organisational skillsYardi experience is desirable but not essentialRewards and benefitsJoin a well-established, debt-free firm with significant cash reserves, offering genuine job securityWork from a well-connected Soho office in the heart of central LondonGain exposure to a growing Asset Management department, working closely with investment, valuation and fund management colleaguesBuild experience across a nationwide portfolio of over 60 propertiesBenefit from long-standing relationships built up over more than 40 years Location: London (Soho)Salary: £33,000 to £35,000 per annumContract: Full-time, Monday to Friday