- Pay
- £14–15/hr
- Where
- Sheffield, South Yorkshire
- Level
- Mid
Resident Services Associate | Temp, Immediate Start | SheffieldWe're recruiting on behalf of our client, a leading Build-to-Rent operator, for a Resident Services Associate to join their on-site team at a premium residential development in Sheffield city centre.
This is a temporary role starting ASAP.
It's ideal for someone who enjoys being the face of a building and can hit the ground running.
Location: Sheffield city centreStart: Immediate / ASAPHours: Full-time, Monday to Friday with occasional weekend cover for events and viewingsThe roleYou'll be the main point of contact for residents, guests and contractors, combining front-of-house hosting, leasing support and day-to-day building coordination.
Your day-to-day will include:Resident relations and communityProviding a warm, professional welcome at the front desk for residents, visitors, deliveries and contractorsOnboarding new residents, including delivering home demonstrationsHandling resident queries and requests promptly through the Resident App ticketing systemHelping to organise and host community events such as resident socials, movie nights and welcome eveningsResolving resident concerns fairly and professionallyLeasing supportFollowing up new enquiries and matching prospective residents to available apartmentsArranging and conducting viewings and development toursSupporting renewals and resident retentionAbout youPrevious experience in residential lettings, BTR, hospitality, concierge or customer service (BTR experience is a real advantage)A confident, friendly communicator with great attention to detailComfortable using property management systems and resident appsOrganised and able to juggle priorities in a fast-paced environmentAvailable to start immediatelyFull right to work in the UK