The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Summary
Quality Assurance Analyst 2 is responsible for maintaining and continuously improving the Quality Management System (QMS) to ensure compliance with applicable regulatory requirements, industry standards, and company procedures. This role serves as a key contributor to audit readiness, CAPA management, complaint investigations, regulatory submission support, management review, quality metrics, and continuous improvement initiatives, while partnering with cross-functional teams to strengthen quality culture and compliance excellence.
Essential Duties and Responsibilities
Quality Compliance & QMS
Support, maintain, and improve QMS processes to ensure compliance with ISO 13485, FDA QMSR, MDSAP, and company requirements.
Support Document Control, Change Control and Training System activities, ensuring timely and compliant execution.
Review and maintain quality procedures, documents, records, and training requirements.
Collaborate with cross-functional teams to ensure changes are appropriately documented, reviewed, approved, and implemented.
Support/ Drive QMS Improvement Project including Process Optimization and Document Control System enhancement.
Perform Data Analysis and Reporting to monitor QMS performance and identify improvement opportunities.
Participate in audit readiness, quality compliance and regulatory programs.
Audit & Inspection Readiness
Support internal audits, external audits, walkthroughs, line walks, and mock audits.
Coordinate audit preparation, documentation, responses, and timely closure of audit findings.
Support regulatory inspections and maintain site audit readiness.
Provide guidance and coaching to process owners on compliance requirements.
CAPA, Nonconformance & Complaint Management
Support investigations related to CAPA, nonconformances, deviations, and complaints.
Apply root cause analysis and problem-solving methodologies to support effective corrective and preventive actions.
Monitor and trend quality events to identify systemic issues and improvement opportunities.
Support timely closure and effectiveness verification of CAPAs.
Regulatory Submission Support
Support regulatory submissions, product registrations, renewals, and change notifications.
Prepare, review, and provide quality documentation required for regulatory submissions.
Assess the quality and compliance impact of product, process, supplier, and manufacturing changes.
Support responses to regulatory agencies, notified bodies, and customer inquiries
Quality Metrics & Management Review
Analyze quality data and develop metrics, dashboards, and reports.
Monitor KPI trends and recommend improvement actions.
Support Site Management Review and Quality Review…