- Where
- Vilnius, Vilnius County,LT, LT
- Level
- Senior
The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Meet the team:
The Contract Administration team is part of the broader GBS Lithuania Inside Operations group within Dexcom’s Global Business Services (GBS) Centre, supporting teams across the EMEA region and North America. We specialise in the administrative side of Dexcom’s engagement creation process, helping our colleagues bring impactful partnerships to life.
As a Sr Contract Administration Representative, you will take on increased ownership within the team, acting as a key point of contact for your assigned markets and helping to drive operational excellence across Contract Administration. Alongside managing day-to-day operations and more complex cases, you will support the team’s Quality Management framework by conducting quality reviews, identifying improvement opportunities, and providing training based on identified errors and trends. You will also lead and contribute to projects and improvement initiatives, oversee changes across supported markets, and support their effective implementation.
Where you come in:
* You will take ownership of Healthcare Professional engagement submissions for defined markets, ensuring high-quality and compliant contract processing.
* You will determine the tier of Healthcare Professional based on their qualifications.
* You will develop and maintain contract records throughout their lifecycle with vendors, suppliers, venues, and other relevant parties using contract management systems.
* You will collaborate with stakeholders across multiple functions and regions, acting as a key point of contact for your supported markets.
* You will support the team’s Quality Management framework, conducting quality reviews, identifying trends and improvement opportunities, and providing guidance or training on identified errors.
* You will lead and contribute to projects and improvement initiatives, proactively identifying process gaps, risks and inefficiencies and helping drive solutions.
* You will oversee changes affecting supported markets, supporting their implementation and ensuring relevant processes and knowledge materials are kept up to date.
* You will take an active role in training and knowledge development, including developing training materials, supporting onboarding and sharing best practices with colleagues.
What makes you successful:
* You demonstrate strong ownership and accountability, with the ability to manage your scope independently and drive tasks through to completion.
* You demonstrate proactiveness and strong problem-solving skills, identifying solutions and taking appropriate action.
* You have strong collaboration and stakeholder management skills, with the ability to work effectively across multiple…