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Position Overview:
The Manager, Enterprise Quality Engineering is responsible for establishing, leading, and continuously improving the testing strategy, standards, governance, and execution supporting the projects and programs within the IT Transformation Office. This role provides enterprise-level leadership for testing across major transformation initiatives, ensuring solutions are thoroughly validated and meet defined business, functional, technical, security, integration, performance, and operational requirements before production deployment.
The Manager, Enterprise Quality Engineering partners closely with IT leadership, Architecture, Project and Program Management, Product Owners, Business Analysts, Development teams, Infrastructure & Operations, Cybersecurity, Data & Analytics, and business stakeholders to ensure quality is built into transformation initiatives from planning through implementation.
Responsibilities:
Lead the development and execution of comprehensive test plans and test strategies.
Oversee functional, integration, system, regression, data, performance, security, usability, and user acceptance testing as appropriate.
Establish traceability between business requirements, technical requirements, test cases, and test results.
Ensure adequate test coverage for critical business capabilities and processes.
Coordinate test environments, test data, test schedules, and test dependencies.
Establish appropriate automation strategies for repeatable and high-volume testing.
Ensure defects are documented, prioritized, assigned, tracked, and resolved through established processes.
Monitor testing progress and provide timely intervention when testing falls behind plan or quality objectives are not being met.
Develop the testing resource model required to support the IT Transformation portfolio.
Determine when testing should be performed by dedicated internal resources, project teams, business users, vendors, or specialized testing partners.
Lead, mentor, and develop IT testing professionals.
Establish testing roles, responsibilities, competencies, and career-development expectations.
Coordinate testing resources across multiple concurrent projects.
Manage external testing vendors and consulting partners when applicable.
Establish expectations for vendor testing deliverables and quality.
Evaluate and recommend testing tools, frameworks, and automation technologies.
Promote automation where it provides measurable improvements in testing efficiency, coverage, repeatability, and quality.
Establish a culture where quality is considered throughout the delivery lifecycle rather than only at the end of a project.
Balance delivery speed with appropriate risk management and quality standards.
Challenge project teams when testing scope, resources, or timelines create unacceptable risk.
Communicate complex testing risks clearly to both technical and business audiences.
Build strong relationships across IT and the business.
Promote accountability for quality across project teams rather than positioning testing as solely the responsibility of the testing organization.
Establish consistent enterprise standards while allowing appropriate flexibility for individual projects.
Advocate for early testing, automation, continuous integration, and defect prevention
Required Knowledge, Skills, and Experience
Bachelor's degree in Information Technology, Computer Science, Business, Engineering, or a related field, or equivalent experience.
7+ years of experience in IT testing, quality assurance, software delivery, or related technology…