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Discovery Land Company creates one-of-kind environments that provide individuals and families with freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. Through these environments, Clubs foster relationships, share unforgettable and life-changing experiences, embrace well-being, and inspire pure expressions of love, joy, compassion, and gratitude in all forms.
At Gozzer Ranch we believe that meeting the mission stated above is a promise we get to deliver every day. Gozzer Ranch Employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to create a viable and fun world for future generations. We do this by operating from our company’s unwavering values, learning, growing, and adjusting as we go.
The Banquets and Events Coordinator serves as a key leader and hospitality ambassador within the Food & Beverage Department, combining event planning and member communication with hands-on service leadership. This position coordinates and executes club events, banquets, catering functions, private in- home dining experiences, and off-site events, while supporting restaurant outlet operations as business demands require.
Working closely with the Director of Banquets & Catering, members, guests, culinary teams, service teams, and Food & Beverage leadership, this role ensures events are properly planned, staffed, communicated, and executed. The position serves as a visible host and floor leader, delivering personalized hospitality and maintaining Gozzer Ranch and Discovery Land Company standards while acting as an ambassador for our company’s values:
PEOPLE ARE OUR PRIORITY
WE RESPECT PEOPLE, PLACES, AND CULTURES
WE DO THE RIGHT THING
WE BELIEVE IN HAVING FUN
Your key areas of responsibility are outlined below:
Key Area #1: LEADERSHIP
Directly oversee event staff performance, providing clear direction, hands-on leadership, and support to help each team member succeed.
Conduct pre- and post-shift meetings to review event flow, key details, staff assignments, service expectations, and opportunities for improvement.
Support labor planning and staffing recommendations for events and assigned operational areas.
Identify and communicate employee scheduling needs in a timely manner to ensure adequate coverage across assigned operational areas.
Encourage a motivated team with a strong sense of urgency, coaching employees constructively to bring out their best each day.
Lead by example with a willingness to jump in and assist wherever needed, demonstrating that no task is too small, and every contribution supports the team’s success.
Provide fair and equal opportunities for all employees.
Clearly and consistently communicate relevant property information, operational updates, and expectations to the team.
Regularly recognize employee contributions and achievements to support morale and retention.
Proactively resolve service and operational concerns, involving leadership when additional support is needed.
Understand and follow all property safety and security procedures to maintain a safe environment for employees, members, and guests. In the event of an accident or emergency, contact the Gozzer Security Team immediately and seek medical assistance as needed.
Key Area #2: MEMBER EXPERIENCE AND RELATIONSHIP DEVELOPMENT
Serve as a point of contact for members and guests regarding assigned events, dining experiences, and special occasions.
Build meaningful relationships through consistent interaction, personalized service, and member and guest touchpoints during events and daily operations.
Anticipate member preferences and needs, respond promptly to requests and concerns, and proactively identify opportunities to enhance their experience.
Maintain a visible presence as a hospitality ambassador…