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This role will be located at one of Discovery Land Company’s locations: The Madison Club, set outside of La Quinta, CA.
The Madison Club is seeking an Esthetician to join the Wellness Department.
The Esthetician will consult with members to assess their requirements, make informed recommendations and explain services, assist them to select appropriate treatments, and ensure their care and satisfaction. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees. Key Responsibilities
Member Experience
Deliver exceptional facial and skincare experiences tailored to each Member's individual skin concerns, lifestyle, and wellness goals.
Build meaningful relationships with Members by providing personalized care and maintaining detailed knowledge of treatment history and skincare preferences.
Welcome Members warmly and create a relaxing, comfortable environment throughout each service.
Conduct comprehensive skin consultations and develop customized treatment plans based on skin analysis and desired outcomes.
Educate Members on skincare ingredients, treatment benefits, home care routines, and preventative skincare practices.
Recommend professional skincare products, treatment enhancements, and ongoing services that support each Member's skincare goals.
Maintain strict confidentiality regarding all Member information and personal conversations.
Promote a warm, professional, and welcoming atmosphere that reflects the luxury standards of The Madison Club.
Skincare Services
Perform customized facial and skincare treatments in accordance with Club standards and California State Board regulations.
Customize every treatment to meet the individual needs and skin concerns of each Member.
Perform services including, but not limited to:
Customized Facials
Hydra Facials
Oxygen Facials
Acne Treatments
Dermaplaning (if certified and within scope of practice)
Chemical Exfoliation
LED Light Therapy
High Frequency Treatments
Microcurrent Treatments
Lymphatic Facial Massage
Facial Cupping (if certified)
Brow Waxing & Shaping
Full Facial Waxing
Lash & Brow Tinting
Scalp Treatments
Stay current on skincare technologies, treatment protocols, ingredients, and industry trends to continually elevate service offerings.
Maintain service timing while ensuring exceptional quality, safety, and attention to detail.
Spa Operations
Prepare treatment rooms before each appointment, ensuring cleanliness, organization, and luxury presentation.
Sanitize all implements, equipment, and treatment areas in accordance with California State Board regulations and Spa protocols.
Maintain adequate inventory of professional skincare products, retail merchandise, linens, and treatment supplies.
Complete detailed treatment notes and maintain accurate Member records.
Monitor inventory levels and communicate replenishment needs to management.
Ensure treatment rooms consistently reflect the luxury presentation standards of The Madison Club.
Report equipment maintenance concerns promptly.
Retail & Product Recommendations
Educate Members on professional skincare products and personalized home care routines.
Recommend retail products that complement treatments and support long-term skincare goals.
Assist with merchandising and maintaining an organized, visually appealing Spa Boutique.
Support seasonal retail promotions, product launches, and vendor events.
Maintain current knowledge of skincare ingredients, technologies, and product lines through continuing education and vendor training.
Team Collaboration
Collaborate closely with Spa Coordinator, Massage Therapists, Hairstylists, Nail Technicians, Spa & Locker Room Attendants, and fellow Spa Providers to ensure seamless Member experience.
Communicate Member preferences, treatment recommendations, appointment updates, and operational needs…