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Join the Discovery family, where quality and service are at the heart of everything we do!
This role will be located at Discovery Land Company’s locations in the Hamptons: Dune Deck Beach Club, set in Westhampton Beach, NY and The Hills in East Quogue, NY.
Dune Deck Beach Club and The Hills are seeking a Seasonal Valet Supervisor to join the Transportation Department. This position will be available from April to October 2027.
The Valet Supervisor is responsible for creating an environment that encourages positive, lasting impressions for our members, guests, and fellow team members. The Valet Supervisor will oversee the daily operations of the transportation department, including on-site parking, transportation of member, guests, and staff, and the club vehicles maintenance. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees. Duties & Responsibilities:
Developing and training valets to ensure job expectations are met.
Develop and maintain excellent member and guest relations.
Handle customer complaints and day-to-day operational issues.
Oversee the customer service to ensure member and guest satisfaction.
Develop budgets and monitor financials to meet business goals.
Ensure compliance with company and member policies and procedures.
Provide exceptional service and communication at all times with members, guests, and team members.
Assist with daily operations such as greeting members and guests, parking and retrieving vehicles and golf carts.
Will be responsible to drive, pick up, or drop off members and VIP guests around the local area, which includes the airport.
Adhere to and ensure department policies/procedures are adhered to.
Keep parking areas clean and orderly.
Oversee maintenance and cleaning program of transportation shuttles and company vehicles.
Check the condition of transport vehicle’s tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure everything is in working order.
Provide deliveries/pickups as needed, and run other errands as needed.
Review usage reports and relay relevant information to club leadership .
Operate light and heavy passenger vans and buses for transport to airports, off-site housing, off-site entertainment/activities and more as needed.
Create and distribute staff transportation schedules.
Lead department meetings and trainings
Attend operational meetings as necessary.
Any addition duties as assigned.
Skills & Qualifications:
Valid U.S. Driver’s license or International Equivalent.
High School diploma, GED or equivalent.
At least one (1) year of parking or transportation industry experience.
Prior experience and/or leadership role in a high-volume environment at a restaurant, resort, or private club (preferred).
Ability to train, lead, and manage teams of valet parking attendants.
Proficient in proper and safe driving of vehicles.
Driving record that meets the Club’s insurance requirements.
Excellent organizational, time management, and problem-solving abilities.
Able to sit and/or stand for extended periods of time and use vision, hearing, and hands/arms to drive multi-passenger vehicles.
Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length due to business demands.
Ability to read, write, speak, and understand English; additional languages preferred.
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and…