Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step in as a foundational trailblazer redefining how Docebo partners with its most ambitious enterprise customers. You won’t just be answering questions, you’ll be the platform authority paired with Customer Account Executives to design, build, and deploy high-impact solutions directly in live environments. This is your chance to write the playbook from the ground up, harness next-generation AI workflows, and turn complex customer challenges into pure platform magic.
⚡ THE DAY-TO-DAY
- Lead the Charge: Serve as the go-to platform authority and trusted expert, stepping into high-stakes customer scenarios to run deep discovery, architect creative answers, and build live configurations that solve problems no one else can.
- Architect the Future: Own scoped customer projects end-to-end, translating complex business objectives into measurable platform value, increased adoption, and long-term business outcomes.
- Supercharge with AI: Build, tune, and deploy custom AI agents, shape intelligent Enterprise Knowledge collections, and craft AI workflows tailored to how our customers actually work.
- Bring Ideas to Life: Deliver compelling, context-rich product demonstrations that showcase the art of the possible and partner closely with CAEs to drive organic platform upsells.
- Empower for the Long Haul: Provide world-class documentation, clear architectural rationale, and thoughtful enablement so customer admins feel fully confident running their environments long after launch.
- Write the Playbook: Partner directly with Product, Engineering, Solutions Architecture, and Professional Services to channel valuable field feedback and establish reusable implementation patterns for the entire team.
🌟 YOUR SUPERPOWERS
- Deep Industry Craft: 4+ years of customer-facing SaaS experience in Solutions Consulting, Professional Services, Implementation, or LMS Administration with hands-on platform configuration expertise.
- Relentless Curiosity & Problem-Solving: A natural instinct to ask the deeper questions, bypass surface-level requests to uncover root business needs, and craft practical, high-value workarounds when others hit a wall.
- Technical Fluency: A solid working knowledge of foundational web and enterprise technologies—including HRIS/CRM ecosystems, basic APIs, iPaaS, HTML, and CSS.
- Magnetic Storytelling: Polished demo chops with the ability to bridge the gap between technical nuance and executive business value for diverse stakeholder audiences.
- Data & Project Acumen: Sharp scoping, prioritization, and analytical instincts to turn raw platform usage data into actionable customer recommendations while effortlessly juggling multiple accounts.
- Pioneer Mindset: High comfort with ambiguity, strong emotional…