Title : Associate Manager, Training and Education
Employment Type: Full-Time, salary exempt
Annual Salary: $70,000 - $85,000
Work Location: Bensalem, PA
Availability: Monday – Friday, 0800-1700 - Daily hours could change based on operational needs. Occasional weekend availability for trainings/coaching/classes
Full-Time Benefits : Medical, Dental, and Vision (with company contribution), Paid Time Off, Weekly pay, PTO & 401k
About Ambulnz by DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Responsibilities:
Plans and coordinates all emergency medical services training programs for all levels of care
Oversees the Field Training Officer Program: provides initial FTO training; coordinates FTO program for newest providers; and identifies remedial training for current providers, as required.
Conducts research/development and training on the use of medical equipment that are currently in use or that will be placed in use, such as, but not limited to suction machines, oxygen delivery systems, backboards, fracture kits, obstetrical kits, intravenous kits, airway equipment, and monitor/defibrillator.
Trains personnel in determining the differential diagnosis of injuries and illnesses, basic procedures for extraction, development of treatment plans, and documentation.
Plans and delivers training on procedures for verbal and written reports and records on the observation and care of patients at the emergency scene in transit to the hospital.
Ride alongside field personnel to evaluate crews on their medical skills and procedures on an as needed basis
Assists in developing the budget by recommending supplies, materials, and training opportunities, to include additional hours to add to payroll for purposes of personnel attending in service training while off duty
Attend meetings and prepare reports as requested
Ensures that EMT, Paramedics, and Emergency Medical Dispatchers are maintaining certifications, licenses, accreditations and are performing required patient care benchmark skills.
Researches new equipment and develops skills for continued emergency medical service (E.M.S.).
Coordinates orientation sessions for new hire field employees
Completes annual competency work with field staff as required
Coordinates FTO ride along schedules in conjunction with the Scheduling Coordinator
Establishes and maintains documents relative to training, information guides, and procedures affecting the division's activities in the E.M.S. program.
Assists in development of CQI Indicators and conducting CQI inquiries on field incidents
Develops lesson plans using standardized software programs and conducts multiple repetitive EMS courses during a training cycle.
Provides EMS shift coverage, vacation, and temporary relief as required.
Provides other duties in support of the operation as required.
Required Qualifications:
3+ years of experience working in training & education
Unrestricted certification/license from state of residence, eligible for reciprocity to PA, NJ, and DE
PA EMS Instructor, DE EMS Instructor, and NJ CEU Instructor or ability to obtain within 1…