Position Purpose: The Application Administrator is responsible for the administration, maintenance, support, and optimization of healthcare applications utilized by Doctors HealthCare Plans. This position ensures applications operate efficiently, securely, and in compliance with organizational, regulatory, and business requirements. The Application Administrator collaborates with internal departments and vendors to troubleshoot issues, implement system enhancements, manage user access, and support application performance.
Key Responsibilities: Create and maintain user accounts and access based on security roles
Monitor application performance and availability, and document and analyze problems
Work closely with IT and application vendors to tune applications and troubleshoot problems
Develop and carry out test plans to verify the logic of new or modified applications
Maintain system documentation, policies and procedures
Plan, coordinate, test and communicate changes, upgrades, maintenance schedules and new services with IT
Read vendor release notes, understand the implications of upgrades and new versions, and provide advice to end users
Ensure appropriate controls and audit logs are in place and reviewed
Provide advice and training to end users
Review governing regulations, including HIPAA, to ensure applications are supported in compliance
Apply and promote IT security best practices across supported applications
Maintain current knowledge of relevant technologies and busines
Qualifications: Understanding of the workflow and process requirements of the business units that use each application
Outstanding customer service
Subject matter expertise in supporting, maintaining and administering complex applications
Strong problem solving and analytical skills, including complex troubleshooting methods
Excellent verbal and written communication
Self-motivated, able to work independently and take initiative
Ability to multitask in a fast-paced environment
Planning, organizing and project management
Administration of healthcare applications
Role-based security and user access management
Application testing and change management
Audit logging and IT security controls
Training skills are highly desirable
Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team meber(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.
No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.