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Key Account Manager – Engine Products (Japan)
The Sales Engineer – Engine Products is a critical role responsible for driving sales growth, customer engagement, and market penetration for Donaldson's engine products and technologies in Japan. This role promotes and initiates Donaldson's products and technologies, provides commercial support to Japanese OEM customers, and supports JOE (Japan Original Equipment) programs outside of Japan. The ideal candidate must be hands-on and proactive, with the ability to lead and manage customers and communicate smoothly with both internal and external stakeholders.
Reporting to the Sales Manager, this role is accountable for acquiring new business and maintaining existing business to expand company sales and profits in the Japanese market.
Top 5 Criteria:
· Ownership and responsibilities
· Strong experience and hands-on capability
· Communication skills (both English and Japanese)
· Team worker
· Logical and strategic thinking
Role Responsibilities:
· Build and execute sales plans for assigned accounts, including strategies and operating expense plans, and report frequently (monthly, quarterly, annually, and as required). Prepare and submit required reports and documents to management.
· Prepare quotations per customer requests and manage programs under APD and CRM systems. Lead the application engineering team and operations team to ensure smooth program development and launch.
· Conduct market analysis and competitor analysis; perceive and analyze market and competitor situations in a timely manner and reflect findings in strategy and tactics.
· Drive sales promotion activities for assigned accounts, including introducing and promoting new products, proposing technical improvement solutions, and conducting sales promotion activities using catalogs, technical presentation documents, and samples.
· Identify and understand customer demand through frequent customer visits; discuss necessary topics with customers and report to managers and other relevant internal parties. Collect information on customers' purchasing plans, purchasing trends, technical trends, and organizational changes.
· Maintain smooth communication and information sharing with other Donaldson entities (Americas, Europe, and APAC) through emails, phone calls, reports, and/or conference calls.
· Execute other tasks and related duties assigned by the manager based on business needs.
Minimum Qualifications:
· University degree or equivalent professional certificate.
· 5+ years of sales experience in a manufacturing company.
· Business-level communication skills in both Japanese and English (TOEIC score 700 or equivalent).
· Proficiency in MS Office (Word, Excel, PowerPoint).
· Program management skills and effective meeting facilitation ability.
· Willingness and ability to travel domestically and internationally as required.
Preferred Qualifications:
· Engineering background or degree.
· Sales experience in the automotive parts industry, particularly at a Tier-1 supplier.
· Knowledge and experience in automotive, construction machinery, industrial machinery, or filtration technology.
· Experience in value pricing, market analysis, and data analysis.
· Strong conflict management and problem-solving capabilities.
· Demonstrated ability to lead cross-functional teams (application engineering, operations).
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