About the Team
DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about – helping grow business and the communities that support those businesses.
About the Role
We’re looking for a business-savvy operator with a strong bias toward action to drive merchant growth for DoorDash Canada. As a growth lead on the Merchant Strategy & Operations team, you’ll blend strategic thinking with operational excellence to help merchants of every size grow on DoorDash, and to shape how we bring new products to merchants across the country.
This role requires a proactive self-starter who thrives at the intersection of data, relationships, and execution. Whether you’re building a growth plan for one of Canada’s most iconic brands or designing how we launch a new product to thousands of merchants, you’ll find ways to unlock growth. Merchants are core to DoorDash Canada’s success, and we need someone who can turn insights into plans and plans into results, working with teams across the business.
We’re seeking someone who’s data-driven, a hands-on operator, relationship-oriented, and eager to make a tangible impact by making DoorDash the best place for Canadian merchants to grow.
You’re excited about this opportunity because you will…
Own growth for our biggest merchants: Build and execute account plans for DoorDash Canada’s largest partners, using levers beyond promotions to drive lasting growth.
Shape product go-to-market: Be the strategic mind behind how we bring value-add products to merchants, from positioning and targeting through launch and scale.
Drive product adoption: Build the playbooks and programs that get the right products to the right merchants, so they get more out of DoorDash and give their customers a better experience.
Lead cross-functional collaboration: Act as the connective tissue between Post-Sales, Sales Planning, Analytics, Finance, and country leadership, building strong relationships and aligning partners on priorities.
Act like an Owner: Take full ownership of merchant growth outcomes, with the autonomy to test, iterate, and scale what works across the country.
We’re excited about you because you…
Are a builder and connector : You see opportunities where others see roadblocks. You’re energized by building systems from the ground up and forming lasting relationships along the way.
Have an operational mindset : You understand how to identify, scope, and execute high-impact initiatives, and you know how to align internal stakeholders to get things done.
Thrive in ambiguity and autonomy : You’re comfortable setting your own direction, testing and learning as you go, and staying laser-focused on outcomes.
Are operationally sharp and analytically driven : You turn insights into action and know how to measure and report on impact in a fast-moving environment.
Qualifications
4+ years of experience in business development, consulting, strategy, startups, banking, or operations
Demonstrated experience working cross-functionally with commercial teams
Proven ability to identify growth opportunities and lead strategic initiatives from conception to execution
Strong communication skills, with the ability to influence across various stakeholders and levels of the organization
Proficient in Excel/Google Sheets and SQL; comfortable making decisions grounded in data
Proficient in AI tools
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all…