About the Team
The Sales Compliance team is responsible for designing and ensuring effective Sales Compliance and Controls across DoorDash’s sales organization. The Sales Compliance team is part of the larger Sales Strategy & Operations team which accelerates productivity and develops go-to-market strategies and processes to support our sales organization. This group builds the engine and foundation for DoorDash to achieve the best selection for our platform and grow revenues across all business lines.
About the Role
We are seeking an Associate, Sales Compliance to operate and enhance our key revenue related SOX controls, which ensures all commission rate changes and merchant pricing terms are contractually supported, accurately configured in system, and correctly applied to charges.
In this role you will perform quarterly contract-to-system-to-charge reconciliations across multiple lines of business, investigate exceptions, partner with cross-functional teams to get issues resolved, and help maintain the documentation that demonstrates operating effectiveness to Internal and External Audit. This is an excellent opportunity to build deep hands-on experience in revenue assurance, control execution, and audit support at a fast-growing technology company, with a clear path to owning reconciliations and controls end to end.
You will report to the Senior Manager, Sales Compliance within Sales Strategy & Operations. This role is remote, based in Vancouver, Canada.
You’re excited about this opportunity because you will…
Perform contract → system → delivery-level charge reconciliations on a monthly cadence across multiple business lines and geographies, using automated recon templates and data pipelines as they come online
Support a key SOX revenue control by reviewing commission rate changes and new merchant onboardings for compliance
Investigate mismatches, help quantify exposure, and partner with Sales, Sales Analytics, Legal, and Accounting to drive remediation
Help automate the non-judgmental parts of the reconciliation: test auto-generated recon files, validate that automated outputs tie back to source data, and flag breaks and edge cases
Use AI-assisted tools to check reconciliation documentation for common weak points (missing contract support, incomplete lines, implausible dates or rates) before it goes to review
Track unreconciled balances and open exceptions through resolution, prepare summarized review packages for sign-off, and help route confirmed issues into remediation workflows
Help expand reconciliation coverage to new regions and products by scoping, mapping new data sources, and running early cycles to validate the logic
Maintain clear, audit-ready documentation supporting control execution and respond to Internal and External Audit requests
Work with Sales Analytics and Engineering to test and refine the reconciliation data views you rely on
Identify control gaps, recurring exceptions, and opportunities to automate manual steps, and recommend process improvements
Contribute to SOPs as the process is standardized, and share reconciliation results and risk findings with the Sales Compliance team and Finance partners
We’re excited about you because…
You have 1-3 years of experience in external audit (Big 4 preferred), internal audit, or SOX compliance
You have exposure to testing or operating revenue-related controls, or a solid foundation in revenue recognition and order-to-cash concepts and the curiosity to go deeper
You are proficient in Excel (e.g., lookups, pivot tables) and comfortable working with large datasets
You have strong attention to detail and enjoy investigating data discrepancies down to the root cause
You communicate clearly in writing and in conversation, and are comfortable following up with cross-functional partners until an issue is resolved
You are organized, process-driven, and thrive in a controlled environment with recurring deadlines
You are genuinely excited about AI and automation: you…