We’re looking for a Facilities and Building Manager to join our award winning team in Middlesbrough (UK), home to the beautiful North Yorkshire coastline and countryside.
As Facilities and Building Manager, you will be responsible for the day-to-day operation of Double Eleven’s Boho X studio, ensuring the building is safe, compliant, well maintained and provides a high-quality experience for employees, visitors and partners.
You will lead our in-house Security team, oversee the Facilities Helpdesk, manage facilities and security budgets, and ensure our external facilities management suppliers deliver to the required standards. Alongside day-to-day operations, you will identify risks, maintenance and investment needs, and opportunities to improve efficiency, working with technical specialists and senior stakeholders to plan and deliver improvements.
Double Eleven is one of the largest independent video games developers and publishers in the UK. Headquartered in Middlesbrough, we employ over 400 people across our UK and Kuala Lumpur studios.
We are incredibly proud to partner with some of the world’s leading developers and publishers, including Rockstar Games, Obsidian Entertainment, Mojang, Bethesda Game Studios and Facepunch.
As a global games company, we've collaborated to create new worlds in The Outer Worlds 2, helped deliver unforgettable experiences for players of Red Dead Redemption, enabled millions to battle in Rust Console Edition and created new adventures in Fallout 76.
Double Eleven is more than a place to work, we are deeply values-driven in all that we do and we know that we are at our best when our people feel fulfilled. We offer flexible working hours to allow you to truly enjoy work/life balance and always strive to deliver a workplace experience like no other. We regularly bring our people together to connect and have fun through our many different events, parties and hobby-based clubs.
On this occasion, we’re unable to sponsor a visa for this role.
What you’ll be doing
Facilities operations and building performance
Take day-to-day responsibility for the safe, effective and well-presented operation of our Boho X studio
Coordinate planned and reactive maintenance, ensuring issues are prioritised, communicated clearly and followed through to resolution
Manage the Facilities Helpdesk, ensuring requests are acknowledged, prioritised and resolved within agreed timeframes - monitor performance and identify recurring issues or opportunities to improve the service
Coordinate routine inspections, operational checks, emergency exercises and facilities input into business continuity arrangements
Develop and maintain a forward plan for facilities operations, covering planned maintenance, compliance checks, building improvements and upcoming requirements
Monitor the condition and performance of building assets, identifying maintenance and repair needs early and arranging appropriate action to prevent avoidable disruption
Contractors, suppliers and compliance
Coordinate hard and soft facilities management services, including mechanical and electrical services, cleaning, fire safety, water hygiene, lifts, waste and other specialist provisions
Manage facilities service contracts and supplier relationships, setting clear expectations, monitoring performance and costs, and challenging poor service or delays where necessary
Ensure facilities compliance requirements are identified, scheduled and completed, including statutory inspections, planned maintenance and remedial actions - maintain accurate records and escalate significant risks or concerns promptly
Maintain up-to-date facilities records, including the contracts register, risk and action trackers, asset information, operation and maintenance manuals, and relevant procedures
Coordinate contractors carrying out maintenance and minor works, ensuring appropriate documentation, safe working arrangements and completion checks are in place
People and workplace experience
Lead…