Compensation Range:
Plus Incentive Bonus based on Performance
Location:
1301 S Lamar Blvd , Austin, Texas, 78704
The Facilities Manager owns the full facilities and asset lifecycle for an assigned portfolio of company-owned venues — building upkeep, functional repair, vendor management, and asset data integrity. This role oversees vendor sourcing and follow-up, proposal and invoice review, and day-to-day operational throughput — alongside the asset management competencies: asset lifecycle tracking, warranty capture, repair-vs-replace evaluation, and CapEx input.
From both a guest and staff perspective, the building, furnishings, and equipment need to meet world-class standards. The Facilities Manager is a champion of amazing facilities, a problem solver, a data steward, and a relationship builder — with Alamo venue teams, above-store leadership, and the vendor network alike. Never settling for less than excellence is the baseline behavior of success in this role.
WHAT WE OFFER
A fun workplace where you can be yourself and do awesome work!
Free movies & food
Paid time off
Competitive pay
Flexible scheduling
Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates
OUR MISSION:
To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
This role is preferred in Austin, TX and follows a fixed hybrid schedule, requiring two designated in‑office days per week at our Austin location and three remote workdays. If outside of Austin, must be in Texas, and will require designated time in a local venue per week.
CORE ROLE RESPONSIBILITIES
Work Order & Vendor Management
Manage the full work order lifecycle in ServiceChannel for assigned venues — triage, prioritization, vendor dispatch, and follow-through to resolution; post daily update comments on any work order aging past 30 days
Own vendor relationships for the assigned region: sourcing, onboarding (COI, W-9, ACH, pricing, certifications, Code of Conduct), performance review, and RFP participation for large-format or CapEx work
Review and act on proposals and invoices daily; approve, reject, or hold proposals per company thresholds ($5,000 FM approval level); ensure all invoices are reviewed and submitted by end of day Thursday
Monitor vendor check-in/check-out compliance at every venue visit and coach vendors accordingly
Asset & Data Management
Maintain complete asset records in ServiceChannel (photos, serial/model numbers, install dates, warranty status) and physically tag new assets with QR codes at installation
Track asset-level and work/material warranties through their full lifecycle — including SC location note headers and Issues List Conditions — to prevent blind dispatch on warranty-covered repairs
Apply the company repair-vs-replace rubric (asset age, condition, cumulative repair spend vs. replacement cost) when evaluating major repair proposals
Maintain ServiceChannel data discipline for assigned venues: work-order-to-asset attachment, accurate location notes, and correct Issues List trade/condition configuration
Financial & CapEx
Provide monthly CapEx inputs and flag long-lead items at least three months ahead
Minimize accrual costs by reviewing closed work orders without invoices and requesting prompt submission
Relationship & Communication
Maintain regular communication with venue management teams, General Managers, and Directors of Operations; hold recurring GM check-ins and at least biweekly 1:1s with DOs for above-store alignment
Communicate any revenue-disrupting issues to Operations promptly, with an ETA to restore functionality where available
Participate in Monday Priorities and Friday Department meetings, and hold a weekly or biweekly 1:1 with the Sr. Director, Facilities
Compliance & Safety
Maintain current knowledge of local and state safety codes
Oversee and track recurring compliance inspections (fire/life safety, backflow, hood cleaning, and related requirements)
Immediately…