What’s Under the Hood
DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $25+ billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
That’s Nice, But What’s the Job?
Responsibilities of the Job (Or Better Known as, Your Next Destination)
This role works with field remarketers and auction officials to liquidate and maximize the return on Bridgecrest/DriveTime vehicles.
Accurately track vehicles throughout the auction process and ensure accurate documentation in internal systems including status changes and vehicle records.
Maintain auction inventory at acceptable company levels by reviewing inventory reports, balancing inventory flow in partnership with transport and sales teams and ensuring aged inventory is addressed promptly
Ensure vehicles are properly staged and accounted for and monitor vehicle movement to ensure that all vehicles are accounted for throughout the auction process.
Work collaboratively with internal departments on remarketing titles, regulatory letters and ancillary products.
Review auction invoices for accuracy and ensure all charges align with company agreements, follow up on outstanding payments and resolve invoicing discrepancies in partnership with internal finance teams and auction houses.
Maintain open communication with sales, transport, and finance teams to ensure smooth remarketing operations.
Serve as primary contact for external resources including police departments, dealerships and DMVs.
Other duties as assigned
Knowledge, Skills and Abilities (The Good Stuff)
Clear, concise, and professional written and oral communications and interpersonal skills
Strong organizational skills, and ability to maintain a consistent and positive demeanor in a fast-paced work environment
Effective time management skills and ability to prioritize and multi-task to ensure the achievement of assigned performance objectives
Research state and county guidelines and policies about title inquiries
Ability to prioritize and multi-task to ensure the achievement of assigned performance objectives.
Ability to effectively apply professional acumen to favorably resolve issues escalated from internal and external customers
Ability to drive departmental compliance with all regulatory requirements
Self-motivated with strong decision-making capabilities; ability to self-start
Ability to work in an accurate, detail-oriented, and highly productive manner
Demonstrate problem solver skills, and ability to utilize available resources
Regular and predictable attendance
Requirements (a.k.a. What You Need to Get the Job Done)
High School Diploma, GED, or equivalent certification
Experience with Microsoft Office such as Excel, Outlook and Word
2+ years of experience in financial services, insurance, claims and/or aftermarket products
Associate degree or bachelor's degree in business or related field may be used as a proxy for experience
Physical Demands
The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to remain in a stationary position at least 75% of the time.
Occasionally move about inside the office to access file cabinets, office machinery, etc.
Requires visual acuity and manual dexterity to constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer.
Frequently communicate with internal and external customers. Must be able to exchange accurate information in these situations.
This position could require moving objects up to 20 pounds.
This job description is not…