Project Manager – SAP & Digital Projects
TMS Global, part of DS Smith, is a global leader in sustainable packaging and retail solutions. Operating in 97 markets worldwide, we partner with some of the world's best-known brands to deliver innovative print, packaging, and display solutions that drive customer engagement, brand impact and commercial success.
TMS is undergoing an exciting period of digital transformation and is seeking a Digital Project Manager to lead the successful delivery of strategic technology and business transformation initiatives across the organisation. This is an opportunity to join a growing global organisation at a pivotal stage in its transformation journey, working with international teams to drive meaningful change, improve operational performance, and enable future growth.
This role can be based anywhere in the UK, if you are happy with infrequent travel to either Manchester or London.
Key responsibilities include:
SAP Business Process Management
Act as the primary business contact for SAP-related operational and process improvement activities.
Drive the effective and practical use of SAP across business functions, ensuring processes are optimised and aligned to business requirements.
Manage and oversee SAP Electronic Data Interchange (EDI) processes, ensuring reliable integration between customers, suppliers, and internal systems.
SAP Issue Management
Identify, investigate, document, and prioritise SAP system issues, defects, failures, and process breakdowns.
Act as the liaison between business stakeholders and SAP technical support teams to ensure issues are understood, prioritised, and resolved effectively.
Facilitate root cause analysis activities and support the implementation of corrective actions.
Track issue resolution and communicate progress, risks, and impacts to stakeholders.
Project Delivery
Project management of the end-to-end delivery of business and technology projects from initiation through to implementation and benefits realisation.
Develop and maintain project plans, schedules, budgets, and resource requirements.
Manage project risks, issues, dependencies, and change requests, ensuring appropriate governance is maintained.
Facilitate project meetings, steering groups, workshops, and stakeholder engagement sessions.
Produce clear and concise project documentation, reports, and status updates.
Ensure successful transition of project outcomes into operational business processes.
Stakeholder & Client Management
Build and manage effective stakeholder relationships, facilitating requirements gathering and translating business needs into SAP and project delivery solutions that support strategic objectives.
Change & Adoption
Lead change and adoption activities through effective communication, training, stakeholder engagement, and post-implementation reviews to maximise business value and continuous improvement.
Governance & Continuous Improvement
Ensure delivery within governance and compliance frameworks while promoting best practice, strengthening project controls, and supporting the ongoing maturity of digital transformation capabilities.
What You'll Bring to the Role
You'll have practical experience working with SAP in a business-critical operational environment, including managing EDI processes and identifying system issues in SAP modules such as FI, MM, and SD. While project management experience would be beneficial, we're equally interested in individuals with strong SAP expertise who are keen to broaden their skills. If that's you, we'll support your development through training and hands-on project opportunities.
“To achieve our aim of being among the most successful, sustainable and responsible companies in the world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.
Our people come from diverse backgrounds, bring…